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Norm Reeves Genesis of Cerritos

Cerritos, CA

4.7
566 Reviews

10907 E 183rd St.

Cerritos, CA

90703

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Showing 566 reviews

April 02, 2023

I AM MARION AND VINCENT LEWIS OF FONTANA. I HAVE BEEN DEBATING OF PURCHASING ELECTRIC MODELS BY GENESIS. I CHOSE THE 2023 GENESIS GV60 ADVANCE. I HAD A FANTASTIC EXPERIENCE HERE AT NORM REEVE More

by MARION LEWIS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DANIEL WOO
Apr 02, 2023 -

MARION LEWIS responded

Need incentive for electric cars considering the Nation's push to convert to these vehicles. But the salesman Daniel was wonderful 😊

Apr 14, 2023 -

Norm Reeves Genesis of Cerritos responded

Marion, thank you so much for sharing this excellent feedback for Daniel and Vito! We're thrilled to hear that you had a great experience and we hope to work with you again in the future!

March 11, 2023

I walked in an hour before closing this past Monday. Mariana greeted me and asked what I was looking for. We test drove a G70 3.3T Matte finish. Gorgeous car with stellar performance. Unfortunately, i More

by Steve N.
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez Hernandez
Mar 13, 2023 -

Norm Reeves Genesis of Cerritos responded

Hi Steve! We're so happy we could assist you during your visit to Norm Reeves Genesis of Cerritos. If you need anything down the road, let us know. We're always here to help!

January 27, 2023

Perla made the whole process super easy . She even delivered the car to my house More

by mashad
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Avila
Jan 31, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words, Mashad! We appreciate your business and look forward to seeing you again!

December 31, 2022

Mariana Lopez was an outstanding salesperson, we were very happy with our experience! We bought the GV70 and we've never had a better experience buying a car from start to finish. More

by marco.iven
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
Jan 06, 2023 -

Norm Reeves Genesis of Cerritos responded

It's amazing to hear that you had a wonderful car-buying experience with our team, Marco. Thanks so much for stopping by, and we hope you have a blast with your new ride!

October 18, 2022

We recently purchased a Genesis G80, and worked with Mariana Lopez. She answered all my questions, and was wonderful to work with. The purchase process was very easy. Mariana still answers our questi More

by Ellie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
Oct 19, 2022 -

Norm Reeves Genesis of Cerritos responded

Congratulations on your Genesis G80, Ellie! It was an absolute pleasure to work with you, too, and we are happy we could make your car-buying experience such an easy and enjoyable one. If there is anything else we can assist you with, please don't hesitate to reach out or stop by. Take care!

September 02, 2022

Dealership was very clean and employees were very friendly offering water, soda etc. There were a lot of cars and SUVs available. More

by B. Jones
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dwayne Asi
Sep 02, 2022 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for writing this positive review. Customer satisfaction is our main goal, and it pleases us to receive your positive rating. Congrats and enjoy your new ride!

August 17, 2022

I just bought a 2023 Genesis GV70 from Mariana over at Norm Reeves Genesis. She was excellent to work with. She was patient, knowledgeable and not pushy. I was impressed with the facility, their stock More

by Nic Mansfield
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
Aug 17, 2022 -

Norm Reeves Genesis of Cerritos responded

Nic, thank you so much for the amazing review and rating! We are so happy to hear that Mariana helped make your new vehicle buying experience a memorable one. Congratulations on your new car!

July 21, 2022

We just got a new GV80 here and everything was so quick and seamless. Thank you Pedro, Mariana, and Benji!! They were quick to respond and we got most of our work done before we even got it the dealership! More

by kellykim06
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Benji, Pedro, Mariana
Jul 21, 2022 -

Norm Reeves Genesis of Cerritos responded

Thanks for the awesome review! Our team works hard to meet the expectations of our customers and provide memorable experiences, and it's great to know that's the case with you. Congrats and enjoy your Genesis GV80!

June 14, 2022

Pedro Gonzalez is the best, I thank you and the Genesis Cerritos team for getting me in my new car. The car buying experience was outstanding and painless. More

by Theo
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pedro Gonzalez
Jun 14, 2022 -

Norm Reeves Genesis of Cerritos responded

Theo, it's always a thrill to hear from our customers about their car-buying experience, and we couldn't be happier to know that yours was a great one. Thanks for choosing Norm Reeves Genesis of Cerritos!

May 31, 2022

Pedro and Vito made sure I was happy with my 2022 G70…no pressure, no switch and bait, pure customer service! Excellent service….made purchasing a vehicle easy! They are excellent employees for Norm Reeve More

by Kyle Bell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Vito Beato
Jun 01, 2022 -

Norm Reeves Genesis of Cerritos responded

Kyle, we are so pleased to hear that you had an excellent experience with our team during your service visit. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise.