Norm Reeves Genesis of Cerritos

I walked in an hour before closing this past Monday. Mariana greeted me and asked what I was looking for. We test drove a G70 3.3T Matte finish. Gorgeous car with stellar performance. Unfortunately, i Mariana greeted me and asked what I was looking for. We test drove a G70 3.3T Matte finish. Gorgeous car with stellar performance. Unfortunately, its price was a bit above my budget so we couldn't get a deal done. Mariana provided elite customer service. She was patient and never made me feel rushed. She was understanding and professional. She followed up with me over the next couple of days; which I tremendously appreciated. Even though I ended up closing a deal elsewhere, I highly recommend considering Genesis and definitely talking to Mariana to see what she can do for you. Five Stars for an exceptional experience. More

Perla made the whole process super easy . She even delivered the car to my house She even delivered the car to my house More

Mariana Lopez was an outstanding salesperson, we were very happy with our experience! We bought the GV70 and we've never had a better experience buying a car from start to finish. very happy with our experience! We bought the GV70 and we've never had a better experience buying a car from start to finish. More

We recently purchased a Genesis G80, and worked with Mariana Lopez. She answered all my questions, and was wonderful to work with. The purchase process was very easy. Mariana still answers our questi Mariana Lopez. She answered all my questions, and was wonderful to work with. The purchase process was very easy. Mariana still answers our questions, as they come up. Thank you Mariana, and the Norm Reeves Cerritos staff! More

Dealership was very clean and employees were very friendly offering water, soda etc. There were a lot of cars and SUVs available. friendly offering water, soda etc. There were a lot of cars and SUVs available. More

I just bought a 2023 Genesis GV70 from Mariana over at Norm Reeves Genesis. She was excellent to work with. She was patient, knowledgeable and not pushy. I was impressed with the facility, their stock Norm Reeves Genesis. She was excellent to work with. She was patient, knowledgeable and not pushy. I was impressed with the facility, their stock of cars considering recent supply issues. Benjy in finance was really cool too. He walked me through the numbers, and made sure I was comfortable with everything. This was a really awesome experience -- I'll be back for my next Genesis here. More

We just got a new GV80 here and everything was so quick and seamless. Thank you Pedro, Mariana, and Benji!! They were quick to respond and we got most of our work done before we even got it the dealership! and seamless. Thank you Pedro, Mariana, and Benji!! They were quick to respond and we got most of our work done before we even got it the dealership! Thank you again for an amazing experience! More

Pedro Gonzalez is the best, I thank you and the Genesis Cerritos team for getting me in my new car. The car buying experience was outstanding and painless. Cerritos team for getting me in my new car. The car buying experience was outstanding and painless. More

Pedro and Vito made sure I was happy with my 2022 G70…no pressure, no switch and bait, pure customer service! Excellent service….made purchasing a vehicle easy! They are excellent employees for Norm Reeve pressure, no switch and bait, pure customer service! Excellent service….made purchasing a vehicle easy! They are excellent employees for Norm Reeves Genesis of Cerritos! More

Pedro & Vito were fantastic to work with. I was looking for a GV 70, but I was picky about the colors, outside and inside. Pedro Gonzales was on it, calling me each time a new one was deliver I was looking for a GV 70, but I was picky about the colors, outside and inside. Pedro Gonzales was on it, calling me each time a new one was delivered to the dealership. On 5/16 the perfect one for me was there. Blue with Brown interior! After driving it to confirm, we made the deal. In comes Vito… He handled all the paperwork and financing. They were both easy and kind to deal with. I can’t speak any higher about their professionalism and knowledge.. More