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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
566 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 566 reviews

November 05, 2023

Very friendly staff. They worked with me via text to complete the deal as I was in San Francisco. We got the price we wanted and flew down to complete the transaction. More

by tm_flanagan
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Julian Murillo
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you had a positive experience working with our staff, even from a distance. Our team is dedicated to making the car-buying process as smooth as possible. Thank you for choosing us, and we hope you enjoy your new vehicle! If you ever need assistance in the future, don't hesitate to reach out.

November 04, 2023

Kyle was very helpful and definitely seemed like he was willing to go above and beyond to help customers. Our service issue was pretty straightforward so it was solved in a fairly timely manner. More

by etsan1987
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback about Kyle! We're pleased to hear that he provided helpful and above-and-beyond service to address your service issue in a timely manner. Your satisfaction is important to us, and we're here to assist you with any automotive needs you may have in the future.

November 04, 2023

Fast and good communication with the service lead, thanks for the car wash. Everything was great! More

by arce.eden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're pleased to hear that you had a fast and great experience with good communication and enjoyed the car wash service. Your satisfaction is important to us, and we look forward to serving you again in the future.

November 04, 2023

I had a great customer experience and felt that the customer service really goes above and beyond to help the customer More

by robertjflores100
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle predmore, Bill Stephens, Justin Lingao, Mariela Valdez, Albert Pantoja, Luis Trujillo
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our team went above and beyond to provide you with great customer service. Your satisfaction is our priority, and we look forward to serving you again in the future.

November 04, 2023

Although the dealership is hidden behind the Hyundai lot, there is a great selection of vehicles. Julian and Benjy were a pleasure to work with. More

by elicpak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Julian Murillo
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that you had a great experience working with Julian and Benjy and that you found our selection of vehicles appealing. Your satisfaction is important to us, and we're here to assist you with any automotive needs in the future.

November 04, 2023

So easy to set up and very flexible. They made the experience so enjoyable. I dont know if i could do it any other way anymore. More

by rvalemania0
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bill Stephens, Mariela Valdez, Vito Beato, Perla Avila, Aidan Nuno
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you found our service setup easy and enjoyable! Providing a seamless and flexible experience is our goal, and we appreciate your positive feedback. If you have any further automotive needs, please don't hesitate to reach out. Thank you for choosing us!

November 04, 2023

IT WAS A PLEASURE WORKING WITH MARIANA AND VITO. THE PROCESS WAS SMOOTH AND QUICK, More

by jsellberg
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Mariana Lopez
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Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that working with Mariana and Vito made your car buying process smooth and quick. Your satisfaction is important to us, and we hope you enjoy your new vehicle. If you have any further needs, please don't hesitate to reach out.

November 03, 2023

I love norm reeves. I wish we had one in San Diego. The service. The attention to detail! Bravo! More

by Gillian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Mariela Valdez
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your love and appreciation! We're delighted to hear about your positive experience with Norm Reeves. While we may not have a dealership in San Diego, we're always here to serve you whenever you need us. Your feedback is greatly appreciated!

November 03, 2023

My service agent was top notch. Kyle Predmore was most gracious, communicative and helped explain the problems I experienced in my vehicle. More

by jknski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words about Kyle Predmore! We're delighted to hear that he provided you with top-notch service and effective communication. Your satisfaction is our priority, and we appreciate your positive feedback. We're here to assist you with any future automotive needs.

November 03, 2023

This is my first time with Genesis, so far everything is good. Will recommend to someone who's interesting More

by cindyleung238
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Lingao, Mariela Valdez
Report | Print
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

We appreciate your recommendation and are pleased to hear that your experience with Genesis has been good so far. Your satisfaction is important to us, and we look forward to serving you and any potential referrals in the future. Thank you for choosing us!

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