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Norm Reeves Genesis of Cerritos

Cerritos, CA

4.7
566 Reviews

10907 E 183rd St.

Cerritos, CA

90703

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Showing 566 reviews

November 10, 2023

This year, I leased two Genesis from Mariana. She helped me get the amount I wanted for my wife's car, the G70, and my car, the G80. Thank you again! More

by Jake Lee
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
Nov 13, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear about your positive leasing experience with Mariana and her assistance in getting the perfect G70 and G80 for you and your wife. Thank you for choosing us for your Genesis leases and for sharing your appreciation!

November 07, 2023

Mariana Lopez and Vito Beato were very pleasant to work with. We left very satisfied with our new leased vehicle. More

by Sybennett
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Mariana Lopez
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

We're pleased to hear that Mariana Lopez and Vito Beato provided you with a pleasant experience, and we're delighted that you left satisfied with your new leased vehicle. If you have any more automotive needs or questions in the future, please feel free to reach out.

November 06, 2023

I had a great experience at this dealership. They were no-pressure and extremely helpful even after the purchase was complete. More

by Racheljane81
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez, Nate Valenzuela
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

We're delighted to hear that you had a great experience at our dealership, both during and after the purchase. Thank you for choosing us, and if you ever need further assistance in the future, don't hesitate to reach out.

November 06, 2023

I have never had a better car buying experience! Every single person I had contact with was friendly and helpful without any pressure. I would definitely recommend this dealership and the salespeopl More

by NicoleW
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez, Aidan Nuno, Isaac Martinez
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words and for choosing our dealership! We're thrilled to hear that you had a great car buying experience with our friendly and helpful team. Your recommendation means a lot to us, and we look forward to assisting your friends as well. Safe and enjoyable travels in your new car!

November 06, 2023

My wife and I recently purchased a new Genesis GV70 and we could not be happier going through Norm Reeves Genesis and Mariana Lopez as our sale person. The entire process was smooth sailing from test driv More

by dangn
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Vito Beato, Mariana Lopez, Aidan Nuno
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing Norm Reeves Genesis and for your kind words about your experience with Mariana Lopez and our service team. We're delighted to hear that your entire process was smooth and that you love your new Genesis GV70.

November 06, 2023

I believe that the Genesis sales team are working in a less than desired working environment of have to share a facilities sales and maintenance with Hyundai. The location of the Genesis sales facilities More

by Seb8020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Mariana Lopez
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your feedback. We appreciate your positive comments about our Genesis inventory availability. We take note of your concerns and will strive to enhance the experience at our current location. If you have any more comments or questions in the future, please feel free to reach out. Your input is valuable to us.

November 06, 2023

I was treated very well. Thank you I have one suggestion. When picking up your own vehicle I think they should remind you that turned the headlights off More

by brenda.polisky
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Nov 08, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your feedback and for choosing us. we appreciate your feedback and will use it to improve moving forward. If you have any more comments or future automotive needs, feel free to reach out. Your input is valuable to us

November 05, 2023

Aiden was very helpful, he made the buying process smooth and easy. I am loving the new car More

by pimondi
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Aidan Nuno
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that Aiden provided you with a smooth and easy buying experience, and we're thrilled that you're enjoying your new car. Your satisfaction is important to us, and we're here to assist you anytime you need.

November 05, 2023

It was a very easy process. We knew what we wanted, it fit our budget, and the staff was excellent More

by chief_srp
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Ethan El Khayat
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're delighted to hear that you had an easy and satisfying experience with us. Providing excellent service and helping you find a car that fits your budget is what we strive for. We appreciate your business and look forward to assisting you in the future.

November 05, 2023

ISAAC & AIDEN WORKED TOGETHER AWESOMELY; nobody else handled this '24 gv60 sale for me except them two when i showed up friday morning at a busy dealership that seemed to have a very busy restroom! More

by Ng
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Vito Beato, Mariana Lopez, Aidan Nuno, Julian Murillo, Isaac Martinez
Nov 06, 2023 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're thrilled to hear that Isaac and Aiden provided you with an awesome experience during your '24 GV60 sale. Our team is dedicated to ensuring a smooth and enjoyable car-buying process for our customers. Your satisfaction is important to us, and we appreciate your kind words. Enjoy your new vehicle!

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