Norm Reeves Genesis of Cerritos

Perla was a joy to work with. Pedro could’ve been a bit more transparent about pricing. The sales manager was very knowledgeable about all the car’s details. Thank you!! Pedro could’ve been a bit more transparent about pricing. The sales manager was very knowledgeable about all the car’s details. Thank you!! More

Combined with Hyundai and when you have an elevated car the service should match the car. No introduction. No acknowledgment of appointment. No acknowledgment of prior service or patronage. the service should match the car. No introduction. No acknowledgment of appointment. No acknowledgment of prior service or patronage. More

Great service representative explaining what service would be provided. All work done timely and vehicle was received washed and interior clean. would be provided. All work done timely and vehicle was received washed and interior clean. More

Always clean and the service staff is friendly and professional. I have had my G80 for 2 years and have had the same experience every time. professional. I have had my G80 for 2 years and have had the same experience every time. More

Norm Reeves Genesis of Cerritos is in an easily accessible location and service was attentive. Madison H. was friendly, knowledgeable, quick and exactly what all sales people should be like, determ accessible location and service was attentive. Madison H. was friendly, knowledgeable, quick and exactly what all sales people should be like, determined to provide excellent customer service and make a sale, while not coming off as pushy and unwilling to get customers a great deal. More

Efficient, got a good deal. Was treated fairly and with respect. Highly recommend. Overall a very good experience Was treated fairly and with respect. Highly recommend. Overall a very good experience More

Genesis of Cerritos have knowledgable and friendly staff who do there best to provide excellent customer service. who do there best to provide excellent customer service. More

Service writer went out of her way to make sure that she could answer all my questions about the set up of the cars various features and followed up with text messages on anything that she could not answer could answer all my questions about the set up of the cars various features and followed up with text messages on anything that she could not answer while I was there. Mariela was very friendly and helpful through the process. More

All went well. It will be nice when Genesis has there own dealership I was happy with the service It will be nice when Genesis has there own dealership I was happy with the service More

Anaceli, and Kyle are the absolute best! Always quick and efficient. Especially when they wash my car. Always quick and efficient. Especially when they wash my car. More