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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
4.7
562 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 562 reviews

September 11, 2024

For the first time ever, my visit to a dealership was pleasant. Ernesto and Vito were very transparent with the pricing information. I will recommend and refer my friends and family to Ernesto! More

by tammy.j.kim
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Ernesto Ramos
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Sep 11, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your review with us, Tammy! We're always thrilled to hear about team members like Ernesto who go above and beyond for our customers. We look forward to seeing you again!

September 11, 2024

There no follow up with this dealership also any work being done takes over 30 days. More

by Natividadsylvia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kyle Predmore
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Sep 12, 2024 -

Norm Reeves Genesis of Cerritos responded

We understand that your time is valuable and understand your frustrations. We'd like to discuss your experience with us further. Please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

September 10, 2024

Kyle was very polite and attentive. He listened to all my concerns and addressed them More

by Lavyddya
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Sep 11, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your 5-star rating! We're glad to hear that Kyle made your trip with us worthy of 5-stars.

September 10, 2024

Great service and excellent treatment. Love the painless transaction. Save me a lot of time. More

by Yohan Kim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Edwin Rivas
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Sep 11, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks for your great review, Yohan! We're here for you the next time you or your car need something.

September 09, 2024

**"I greatly appreciate the outstanding service and attention you provided. Your exceptional support made a big difference."** More

by Sukang5664
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Sep 10, 2024 -

Norm Reeves Genesis of Cerritos responded

We’re so happy you had a 5-star experience! Please stop by anytime or contact us with any future needs.

September 09, 2024

I enjoyed your willingness to make a deal to sell the car I wanted and the salesman helped in getting this done. Your dealership was a very pleasant company to bargain with for the price I wanted to pay and More

by mdrich617
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Julian Murillo
Report | Print
Sep 10, 2024 -

Norm Reeves Genesis of Cerritos responded

We truly appreciate your positive review! We are glad to hear that our team went the extra mile to make sure you had a 5-star experience during your visit with us. Our doors are always open, and we’d love to assist you again.

September 09, 2024

Great customer service kept in touch the whole time. would recommend people to come here More

by rosie.soberanis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Sep 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the wonderful review! We're delighted you had a great experience and look forward to helping you again.

September 07, 2024

Great costumer service was very helpful and knowledgeable about my car he overview all I need thank you. More

by Moranelina1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Sep 09, 2024 -

Norm Reeves Genesis of Cerritos responded

We're thrilled to see your 5-star rating! It was a pleasure serving you, and we're here whenever you need us.

September 07, 2024

Julian Murillo made the process fast and easy. He was incredibly helpful guiding me each step with clear communication More

by ngheooi35
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Murillo
Report | Print
Sep 09, 2024 -

Norm Reeves Genesis of Cerritos responded

Your positive feedback means the world to us! We're glad you enjoyed your visit, and we hope to see you again soon.

September 06, 2024

Everyone was friendly and very accommodating. They were very knowledgeable about the cars I inquired about. Their follow up was beyond perfect service. More

by Sue4usc
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bill Stephens, Benjy Brown, Lisa Lopez
Report | Print
Sep 09, 2024 -

Norm Reeves Genesis of Cerritos responded

We're so grateful for your 5-star review! If you ever need any assistance, please stop by or give us a call.

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