Norm Reeves Genesis of Cerritos
Cerritos, CA
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The work was fine. ..although when I reported there was a rattle behind the door...it could not be recreated by the technician on a test drive. We drove together...still ..although when I reported there was a rattle behind the door...it could not be recreated by the technician on a test drive. We drove together...still would not happen. Started again w/I a mile of the dealership. Would have been easier to just remove the panel and inspect it. Also..I have yet to receive my vehicle inspection report yet via email. I called and left text...nothing. More
I'm 63 years old, and I've bought numerous vehicles over the years. Dealing with Mr. Woo and Cerritos Genesis has been the best car buying experience that I've had. Ive bought vehicles from reputable deale the years. Dealing with Mr. Woo and Cerritos Genesis has been the best car buying experience that I've had. Ive bought vehicles from reputable dealerships such as Mercedes, Lexus, and BMW. I must say that my experience with Genesis of Cerritos surpassed them all. What really stood out during the car buying process was my sales representative Daniel Woo. Mr. Woo was very helpful and knowledgeable regarding every aspect of the car buying process. Mr. Woo also arranged to have my GV80 delivered personally to my home. Excellent service!!! If anyone is interested in buying any Genesis product, I highly recommend Genesis of Cerritos. More
We wanted to pay a deposit and pay the next day to pick up the car, but the dealer said they could deliver the car at night and just pay the check when we got it.They didn't let me inspect the car before d up the car, but the dealer said they could deliver the car at night and just pay the check when we got it.They didn't let me inspect the car before delivering it. And delivered the car at night, so I could only inspect it the next day. There were many scratches on the car. More
Vito Beato was amazing at his job. Good customer service skills. It was a pleasure doing business with him. Will let friends and family know if they consider a Genisis to reach out to Good customer service skills. It was a pleasure doing business with him. Will let friends and family know if they consider a Genisis to reach out to Vito Beato. More