Norm Reeves Genesis of Cerritos

I was not told there would be a holiday party on the day of my scheduled appointment. I almost live an hour away from the dealership and it would've been hard to schedule. of my scheduled appointment. I almost live an hour away from the dealership and it would've been hard to schedule. More

This young lady is the epitome of professional service. It would be great to have her train all of your employees. She's caring, patient, and listens to the concerns. What a gem you have, hope you ackno It would be great to have her train all of your employees. She's caring, patient, and listens to the concerns. What a gem you have, hope you acknowledge it by giving her the proper compensation. More

Excellent job Excellent job and services Excellent job and service on time dealership clean and car wash I am so happy and service on time dealership clean and car wash I am so happy More

Fast, reliable and friendly Professional and address all my concerns Offered complementary drinks for comfort my concerns Offered complementary drinks for comfort More

I was really satisfied with the service and the staff are nice and knowledgeable Excellent ?? nice and knowledgeable Excellent ?? More

It was convenient to have the valet service. I told my rep to check the all fluid levels and fill them up. But one of the fluids is still less than the minimum level. I told my rep to check the all fluid levels and fill them up. But one of the fluids is still less than the minimum level. More

Mary was wonderful. She helped me so much with some of the issues after the software update. Great service. So patient, knowledgeable and professional. Greatest service She helped me so much with some of the issues after the software update. Great service. So patient, knowledgeable and professional. Greatest service experience ever and I've been a Lexus/Mercedes customer for decades. Genesis and Norm Reeves facility is fantastic. More

It was fast easy and great person to work with. Would recommend him to everyone. Would recommend him to everyone. More

It was good. They were professional and courteous My experience was good. Norm Reeves Cerritos Service Department were professional and courteous. They were professional and courteous My experience was good. Norm Reeves Cerritos Service Department were professional and courteous. More