Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
566 Reviews
Call Dealership (562) 561-2242
View Awards

10907 E 183rd St.

Cerritos, CA

90703

Directions

By Type

Showing 566 reviews

January 13, 2024

I called them twice to make sure they have all the parts for my recall service. But they still didn't have it More

by soonsolhong
Recommend Dealer
No
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

We apologize for the delay in parts and we understand your frustration. We are actively working to get the parts in and we appreciate your patience. If you would like to discuss this further please reach out to me at 562-405-3505. Thank you. -Bill Stephens, General Manager

January 13, 2024

Very professional and straight forward. I appreciated the straight forward responses from Dean and ease of doing business with him. More

by Dean sandri
Recommend Dealer
Yes
Employees Worked With
Dean Leduc, Dean Leduc
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're delighted to hear that your experience with Dean was professional and straightforward. We appreciate your business and look forward to serving you again in the future. Safe travels!

January 13, 2024

Quality buying experience. Mariana was professional and had a solid understanding of the car. She spent time answering all questions and making sure we understood the car's fea More

by mlbncsbca
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience! We're thrilled to hear that Mariana provided you with a professional and informative buying experience. We appreciate your trust in our dealership. Safe travels in your new car!

January 13, 2024

It was a great experience it was fast and easy and straight to the point. We hit a tough spot, but they worked with us to get the job. Mariana was great she took really good care of us. More

by williams1leslie
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Vito Beato
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience! We're thrilled to hear that Mariana provided excellent service and that we could make your car-buying process smooth. We appreciate your trust and look forward to serving you in the future.

January 13, 2024

Excellent Excellent service comfortable wait room and professional service Competitive pricing and great customer service More

by richshan20
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking the time to share your positive experience with us! We're thrilled to hear that you enjoyed our excellent service, comfortable wait room, competitive pricing, and great customer service. We appreciate your feedback and look forward to serving you again in the future.

January 13, 2024

I was very pleased with the communication and overall service that the dealership provided. The dealership went the extra mile to ensure that I was completely satisfied with the repairs and service. More

by mariowade1
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear about your positive experience with our communication and service. We appreciate your trust in us and look forward to serving you in the future.

January 13, 2024

Fine. It took a little longer than anticipated & next time I will book my appointment in advance so I could request a Loaner. Thanks More

by william_holt70
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your feedback! We appreciate your understanding and look forward to serving you even better in the future.

January 13, 2024

Every time is a great experience. Super easy and very friendly staff. Makes it for an easy experience. More

by Kellieduggan7
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Mariela Valdez
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you consistently have great experiences at our dealership. Our team is committed to providing a friendly and easy car-buying experience for all our customers. We appreciate your continued support!

January 13, 2024

New to Genesis. . Daniel shared all the features I fell in love Transparent, Honest, Amazing! More

by sylvia.gonzales
Recommend Dealer
Yes
Employees Worked With
Daniel Woo, Daniel Woo
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for choosing us for your Genesis experience! We're delighted Daniel could showcase the features you love. We're committed to transparency and honesty in every step. Enjoy your amazing new ride!

January 13, 2024

Excellent service Experience was great and friendly staff I am very happy to purchase my car at this dealership and would buy another car. More

by DALFA164L
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Vito Beato
Report | Print
Jan 17, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear about your excellent experience and appreciate your trust in us. We look forward to assisting you again in the future. Safe travels in your new car!

1
...
38
39
40
...
57