Norm Reeves Genesis of Cerritos

I called, made an appointment for several weeks out. The communication around picking up the car at my home, the service itself and return of the car was excellent. Mike was courteous and helpful. Occas The communication around picking up the car at my home, the service itself and return of the car was excellent. Mike was courteous and helpful. Occasionally, I still get a notice on my screen about a pending service which is odd. More

I didn't have to wait very long. Andre explained what he was going to do. After his testing, Andre made adjustments to my GV70. My car was washed and I was ready to leave. ?? Andre explained what he was going to do. After his testing, Andre made adjustments to my GV70. My car was washed and I was ready to leave. ?? More

My experience with the dealer Ethan who helped me was exceptional. He thoroughly explained /answered all of my questions and I applaud passion and helpfulness. exceptional. He thoroughly explained /answered all of my questions and I applaud passion and helpfulness. More

Clean, professional atmosphere. Low pressure sales. Mariana took care of us and is amazing in her role. We will come back when we're ready for another car Low pressure sales. Mariana took care of us and is amazing in her role. We will come back when we're ready for another car More

Fantastic, very friendly and nice also very helpful, I am very satisfy with them???? They called me few time to see if I have any question or any problem which is very considerate and nice.?? very satisfy with them???? They called me few time to see if I have any question or any problem which is very considerate and nice.?? More

They took care of all my major issues and delivered my car back to me. car back to me. More

Easy going It was an easy-going experience I knew the vehicle I wanted to see and that's all we talked about. vehicle I wanted to see and that's all we talked about. More

Outstanding customer service. Ethan was amazing. Very professional and knowledgeable about each vehicle that we inquired about. I would buy another vehicle with his assistance aga Ethan was amazing. Very professional and knowledgeable about each vehicle that we inquired about. I would buy another vehicle with his assistance again. The entire staff was very kind and courteous - greeted with smiles. More

Nice service n kind response I am satisfied with timely service and Mariela's customer response service and Mariela's customer response More

Very professional. Thorough. Answered all my questions. Got back to me with info I requested. Thorough. Answered all my questions. Got back to me with info I requested. More