Norm Reeves Genesis of Cerritos

Excellent, very professional, knowledgeable and experienced sales person. Easy to deal and a vey clean facility experienced sales person. Easy to deal and a vey clean facility More

I take tge car in for diagnostics and i get the car back with the same problem and also now my headlights do not function properly either and they blame it on a short circuit that they werr troubleshooting. with the same problem and also now my headlights do not function properly either and they blame it on a short circuit that they werr troubleshooting. Well it the xxxx headlights were working just fine when they received the car. More

Very prompt and professional from beginning to end You made the checkup routine very simple made the checkup routine very simple More

Excellent service unlike other genisus dealers. Kyle and Maria both gave me EXCELLENT more personal service Kyle and Maria both gave me EXCELLENT more personal service More

3 Recalls fixed. Called for service (one week wait for loaner) No problem drop off. G8O Loaner, excellent. Great experience ?? Called for service (one week wait for loaner) No problem drop off. G8O Loaner, excellent. Great experience ?? More

I had an emergency situation that was handled with the utmost professionalism and care. I was provided with a loaner right away and the repairs we handled most efficiently utmost professionalism and care. I was provided with a loaner right away and the repairs we handled most efficiently More

Prompt following up& Excellent outcome Very satisfied with Concern RR noise 's gone when making Rt turn with Concern RR noise 's gone when making Rt turn More

Accurate & Prompt Service Very satisfied Very excellent Service Excellent service and following up Rep and Tech were very excellent and Detail explanations Service Excellent service and following up Rep and Tech were very excellent and Detail explanations More

Ernesto made purchasing our GV70 an excellent experience. We were intending to just look at the GV70 and GV80 but ended up buying the GV70 thanks to Ernesto. Ernesto has the ability to connect with people an We were intending to just look at the GV70 and GV80 but ended up buying the GV70 thanks to Ernesto. Ernesto has the ability to connect with people and make them feel comfortable. He is also very professional, very knowledgeable and has great customer service. As the CEO of various hospitals for the past 24 years, I have observed many employees Ernesto's age getting started in their careers. Even from just from my few hours with Ernesto, I can tell he is a top tier performer, and I am confident he will go far. More

I was looking for a car and they helped me secure the exact model and color we wanted. Great service! exact model and color we wanted. Great service! More