
Norm Reeves Genesis of Cerritos
Cerritos, CA
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Whenever I call Kyle regarding my car he get it taken care of ASAP. He keeps me updated on everything the maintenance team is doing this call lot has helped me with any issues with my vehicle. care of ASAP. He keeps me updated on everything the maintenance team is doing this call lot has helped me with any issues with my vehicle. More
Although it was tough not having our GV80 for a month, Kyle kept me informed along the way. Having a loaner dropped off at our house to use during the repair was invaluable. Hoping to have no more issues Kyle kept me informed along the way. Having a loaner dropped off at our house to use during the repair was invaluable. Hoping to have no more issues and get years of joy from our Genesis. I'm looking forward to our first scheduled maintenance at the soon to open stand alone Norm Reeves Genesis. Thanks Kyle! More
Norm Reeves is very responsive when I need to schedule valet service for my Genesis. Always on time and giving regular updates. We are very pleased with their vehicle service. valet service for my Genesis. Always on time and giving regular updates. We are very pleased with their vehicle service. More
We bought from this dealer and continue to come back for our automotive needs because of their service and professionalism. They have shown that they care about their customers and how they reflect as a bus our automotive needs because of their service and professionalism. They have shown that they care about their customers and how they reflect as a business. They are calm, patient, understanding and they care to listen about our needs for my vehicle. More
The service staff is always pleasant and helpful. I had a concern about a recent recall and took the car back in for service and they verified all was okay. I had a concern about a recent recall and took the car back in for service and they verified all was okay. More
Very sweet and patient. Explained the service or recall with lots of details . Car was given back on time and loved that she had the loaner ready and super clean. I always l Explained the service or recall with lots of details . Car was given back on time and loved that she had the loaner ready and super clean. I always look forward for a cup of coffee or 2. Thank you!!!! More