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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
565 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 565 reviews

June 04, 2024

I like the way the whole group of people do their job and the professionalism that service employees especially my advisor keep doing the good job thanks More

by Mrchingon2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
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Jun 06, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear about your positive experience with our team. We'll be sure to pass along your appreciation to your service advisor. We look forward to serving you again in the future!

June 04, 2024

Attentive service and staff. Provided me with a nice loaner and fix my car with care. More

by Jlawrence431
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
Report | Print
Jun 06, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your positive experience with us! We're delighted to hear that our attentive service and loaner program met your expectations. We look forward to serving you again in the future!

June 03, 2024

Ernesto was fantastic along with Vito and Sheri and the whole dealership. They took care of me from start to finish and they were very fair and reasonable on pricing and on my trade-in. I felt very comfort More

by Tom Papac
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Sherri from the charging installation service., Vito Beato, Benjy Brown, Ernesto Ramos
Report | Print
Jun 04, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your wonderful review! We're thrilled to hear about your positive experience with Ernesto, Vito, Sheri, and our team. Providing exceptional customer service is our priority, and we're grateful for your recommendation. We appreciate your business and look forward to assisting you in the future!

June 01, 2024

Everyone really stepped up and did a great job to get the deal done with no games or xx. If you are in the market for a Genesis you must see Vito and his team. More

by ryan@skyhost.net
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Mariana Lopez, Perla Avila
Report | Print
Jun 04, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the glowing review! We're thrilled to hear you had a positive experience with us. Our team, led by Vito, is dedicated to providing exceptional service. We appreciate your recommendation and hope to see you again in the future!

June 01, 2024

We enjoyed our buying experience and now our first rate service experience! Way to go Norm Reeves Genesis of Cerritos More

by Tam0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Report | Print
Jun 04, 2024 -

Norm Reeves Genesis of Cerritos responded

Thanks so much for this great 5-star rating and kind review!

June 01, 2024

The sales manager and services were great. I'd like to refer this dealer to my friends. I thank you for all the services provided. More

by Kisun Seung
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sky Kim, Vito Beato
Report | Print
Jun 04, 2024 -

Norm Reeves Genesis of Cerritos responded

We're grateful for your 5-star review! It's wonderful to hear that you were satisfied with our service. If there's anything else we can do for you, please let us know.

May 31, 2024

Very professional and Comfortable location and lounge. Best Genesis location I’ve been to. Kyle was friendly and confident More

by karl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
May 31, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the kind words! We're thrilled to hear about your positive experience at our dealership. Kyle and the team strive to provide top-notch service to all our customers. We look forward to welcoming you back in the future!

May 31, 2024

Kyle is great; he is attentive to detail and very accomodating to customer. He is helpful. More

by Sotheatrinh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
May 31, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the kind words! We're delighted to hear that Kyle provided excellent service. We'll be sure to pass along your compliments to him.

May 31, 2024

Very good services and very nice support for the new car and the other one More

by abe0626
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
"Scott" Sang Kim, Daniel Woo
Report | Print
Jun 04, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your loyalty to Honda and for bringing this to our attention. We sincerely apologize for the inconvenience caused by the oil gasket issue and appreciate your feedback. We're committed to ensuring such incidents don't recur.

May 30, 2024

Our experience from start to finish was wonderful. Issac was very friendly and helpful also very informative. I would definitely recommend Issac and your Dealership to my friends. Thank you! More

by dayala1973
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Martinez
Report | Print
May 31, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear that Isaac provided you with excellent service. We appreciate your recommendation and look forward to assisting you and your friends in the future!

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