Norm Reeves Genesis of Cerritos

Ernesto was fantastic along with Vito and Sheri and the whole dealership. They took care of me from start to finish and they were very fair and reasonable on pricing and on my trade-in. I felt very comfort whole dealership. They took care of me from start to finish and they were very fair and reasonable on pricing and on my trade-in. I felt very comfortable and at home. There was no pressure and no pushiness. Their customer service is the best! I would highly recommend Ernesto in the sales department and Reeves the dealership to anyone. More

Everyone really stepped up and did a great job to get the deal done with no games or xx. If you are in the market for a Genesis you must see Vito and his team. deal done with no games or xx. If you are in the market for a Genesis you must see Vito and his team. More

The sales manager and services were great. I'd like to refer this dealer to my friends. I thank you for all the services provided. I'd like to refer this dealer to my friends. I thank you for all the services provided. More

We enjoyed our buying experience and now our first rate service experience! Way to go Norm Reeves Genesis of Cerritos service experience! Way to go Norm Reeves Genesis of Cerritos More

Very professional and Comfortable location and lounge. Best Genesis location I’ve been to. Kyle was friendly and confident Best Genesis location I’ve been to. Kyle was friendly and confident More

Kyle is great; he is attentive to detail and very accomodating to customer. He is helpful. accomodating to customer. He is helpful. More

Very good services and very nice support for the new car and the other one and the other one More

Our experience from start to finish was wonderful. Issac was very friendly and helpful also very informative. I would definitely recommend Issac and your Dealership to my friends. Thank you! Issac was very friendly and helpful also very informative. I would definitely recommend Issac and your Dealership to my friends. Thank you! More

Dealership failed to tell me my car was reset back to factory settings, they could not fix a software problem car has about valet settings alert, my car was delivered nicely washed however it was unknown factory settings, they could not fix a software problem car has about valet settings alert, my car was delivered nicely washed however it was unknown whether my car was given a test drive after factory recall More

Sorry for such a poor rating. Doesn't have as much to do with Norm Reeves Genesis of Cerritos,, but that the 2023 Genesis GV60 Performance car that I purchased from this dealersh Doesn't have as much to do with Norm Reeves Genesis of Cerritos,, but that the 2023 Genesis GV60 Performance car that I purchased from this dealership is the worse costly investment in cars or anything else I have ever purchased. I would like to get an offer if you Norm Reeves Genesis of Reeves would buy the car back, although I shudder about any such offer because I think it has devalued more than any car me or my family has ever bought. It has only about 20,000 miles on it. More