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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
Vehicles
4.7
565 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 565 reviews

June 24, 2024

Friendly staff, fast service with the smile, easy check in and check out, very clean More

by Ada Basin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
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Jun 25, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you enjoyed our friendly staff and fast service, and we look forward to serving you again soon.

June 20, 2024

I was having a horrible experience trying to find a car and the Lisa Lopez came along. She is one of the best. She made sure my experience was incredible. I wish I could clone her for my company. Many t More

by katnik42
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ali Moshtari, Lisa Lopez
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Jun 21, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! Lisa and our team are thrilled to hear about your positive experience. We appreciate your business and look forward to assisting you in the future.

June 20, 2024

Benjamin Brown and Mariana Lopez were amazing in assisting me with my car leasing purchase! Benjamin gave me a great deal and completed everything in a timely manner. Mariana was kind enough to driv More

by janellemarlena89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mariana Lopez, Benjy Brown
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Jun 21, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Benjamin and Mariana provided you with excellent service. Enjoy your new Genesis GV60, and we're here whenever you're ready for your next lease. Safe travels!

June 18, 2024

Everything was done very prifessionaly and in a timely manner, i was very satisfied with my experience More

by dhlopez831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Isaac Martinez
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Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a satisfying experience with us. Looking forward to assisting you again in the future!

June 18, 2024

They were very responsive and helpful. They were polite & patient with me as an older women & recent widow! More

by debbiea61dd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Report | Print
Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're glad we could assist you and make your experience a positive one. Please don't hesitate to reach out if you need anything else.

June 18, 2024

More helpful with updating the GPS on my 2023 Genisis. Service dept was friendly and got me right in and out on time. More

by Valleybase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
Report | Print
Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're glad our service department could assist you efficiently. If you have any more needs in the future, feel free to reach out. Safe travels!

June 18, 2024

Wonderful place the best ive ever been to n I'm 78. A 10 +++ to More

by peterjrusso42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
Report | Print
Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with us. We appreciate your trust and look forward to serving you again in the future.

June 18, 2024

Great experience, Ernesto was very helpful and professional. Vito made the Finance process quick and painless. More

by clementstile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Ernesto Ramos
Report | Print
Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that Ernesto and Vito provided you with a great experience. We appreciate your business and look forward to serving you again in the future.

June 17, 2024

Mariela Valdez Is attentive, she made sure all my questions were answered and I was comfortable. Her customer service is exceptional! More

by Faigasan0
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Report | Print
Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Mariela provided you with exceptional customer service. We appreciate your feedback and look forward to serving you again in the future.

June 16, 2024

Leasing my new 2024 Electrified GV70 was quick and easy with Perla’s no nonsense approach. I went in knowing what I wanted and she made it happen- no pressure or game playing; overall a pleasant experien More

by jeri.decastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Avila
Report | Print
Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a smooth experience leasing your 2024 Electrified GV70 with Perla. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future!

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