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Norm Reeves Genesis of Cerritos

Cerritos, CA

Overview
Reviews
4.7
562 Reviews
Call Dealership (562) 561-2242
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10907 E 183rd St.

Cerritos, CA

90703

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Showing 562 reviews

June 18, 2024

Everything was done very prifessionaly and in a timely manner, i was very satisfied with my experience More

by dhlopez831
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Isaac Martinez
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Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that you had a satisfying experience with us. Looking forward to assisting you again in the future!

June 18, 2024

They were very responsive and helpful. They were polite & patient with me as an older women & recent widow! More

by debbiea61dd
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
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Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're glad we could assist you and make your experience a positive one. Please don't hesitate to reach out if you need anything else.

June 18, 2024

More helpful with updating the GPS on my 2023 Genisis. Service dept was friendly and got me right in and out on time. More

by Valleybase
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
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Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your positive feedback! We're glad our service department could assist you efficiently. If you have any more needs in the future, feel free to reach out. Safe travels!

June 18, 2024

Wonderful place the best ive ever been to n I'm 78. A 10 +++ to More

by peterjrusso42
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez, Kyle Predmore
Report | Print
Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear you had a wonderful experience with us. We appreciate your trust and look forward to serving you again in the future.

June 18, 2024

Great experience, Ernesto was very helpful and professional. Vito made the Finance process quick and painless. More

by clementstile
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Ernesto Ramos
Report | Print
Jun 19, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're delighted to hear that Ernesto and Vito provided you with a great experience. We appreciate your business and look forward to serving you again in the future.

June 17, 2024

Mariela Valdez Is attentive, she made sure all my questions were answered and I was comfortable. Her customer service is exceptional! More

by Faigasan0
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
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Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Mariela provided you with exceptional customer service. We appreciate your feedback and look forward to serving you again in the future.

June 16, 2024

Leasing my new 2024 Electrified GV70 was quick and easy with Perla’s no nonsense approach. I went in knowing what I wanted and she made it happen- no pressure or game playing; overall a pleasant experien More

by jeri.decastro
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Perla Avila
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Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind words! We're thrilled to hear you had a smooth experience leasing your 2024 Electrified GV70 with Perla. Enjoy your new ride, and please don't hesitate to reach out if you need anything in the future!

June 15, 2024

The dealership-service area was immaculate. When I arrived, I was immediately greeted by an employee who then let Kyle know that I had arrived. Kyle came out to greet me and walked me to his of More

by Stephsol
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you so much for your kind words! We're thrilled to hear that Kyle provided such excellent service. We look forward to serving you again in the future. Safe travels!

June 15, 2024

Professional and corteous Nice waiting area. with drinks and snacks. Detailed car nicely. On time service. More

by Stephenhata
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Report | Print
Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind review! We're delighted to hear you had a positive experience at our dealership. We look forward to serving you again in the future!

June 15, 2024

Mary had a Great attitude and the rest of the staff was awesome. I will recommend More

by sguzman122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariana sales , Mariela Valdez
Report | Print
Jun 18, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for your kind review! We're delighted to hear you had a positive experience at our dealership. We look forward to serving you again in the future!

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