Norm Reeves Genesis of Cerritos

Ernesto is great. Fast and honest respond and whole process was very smooth and easy to work with. Fast and honest respond and whole process was very smooth and easy to work with. More

Clean presentable dealership with an awesome staff. Great personality, knowledgeable & excellent customer service. Very respectful and understanding staff. Even though I am closer to the Corona dealers Great personality, knowledgeable & excellent customer service. Very respectful and understanding staff. Even though I am closer to the Corona dealership I would rather drive to Cerritos in a heartbeat for my baby (car) for service. More

I bought my car in mid Feb. The car had multiple exterior damages due to improper storage for the car with the delicate matte paint. My car has been going back and forth the bod The car had multiple exterior damages due to improper storage for the car with the delicate matte paint. My car has been going back and forth the body shop and dealership, still not addressing all damages correctly. Eventually, they want me to pay for the matte ceramic coating to cover up the paint damage. I haven't been able to drive my own car after purchasing it on Feb. And it has been in the dealership for a month and issues not even resolved. And it is so hard to get a progress update too. And they say they will call me back and never call me back More

Kyle , knows a his product and was very helpful getting a platinum 10 year 100,000 mile extended warranty. platinum 10 year 100,000 mile extended warranty. More

I am very pleased with the service I received. Everyone is very nice and accommodating. Everyone is very nice and accommodating. More

Isaac is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. His motto is the He is amazing and makes the process really smooth. He goes above and beyond for his customers and tries to help as much as possible. His motto is the SUV basically sells itself. Great service and he really knows his stuff. More

vito and Lisa is the best will buy all my cars from vito very good customer service very good customer service More

Friendly staff, fast service with the smile, easy check in and check out, very clean in and check out, very clean More

I was having a horrible experience trying to find a car and the Lisa Lopez came along. She is one of the best. She made sure my experience was incredible. I wish I could clone her for my company. Many t and the Lisa Lopez came along. She is one of the best. She made sure my experience was incredible. I wish I could clone her for my company. Many thanks to Lisa and Norm Reeves. The finance guy was excellent as well. More

Benjamin Brown and Mariana Lopez were amazing in assisting me with my car leasing purchase! Benjamin gave me a great deal and completed everything in a timely manner. Mariana was kind enough to driv assisting me with my car leasing purchase! Benjamin gave me a great deal and completed everything in a timely manner. Mariana was kind enough to drive my car down to San Diego and teach me all the functions of my first EV. I’m truly enjoying my Genesis GV60, as well as all the compliments ;) I’m glad I chose Norm Reeves Genesis of Cerritos and I look forward to continuing leasing with them in the future. More