Norm Reeves Genesis of Cerritos

This is the 3rd time I've had Kyle help me and he is amazing every time. He is extremely professional, polite, and a pleasure to work with. He does a great job of representing what Genesis is all about. amazing every time. He is extremely professional, polite, and a pleasure to work with. He does a great job of representing what Genesis is all about. More

Kyle was wonderful . My issue was with whoever set up my appointment. They informed me I can have a car while my car was being serviced. When I got there no cars availab My issue was with whoever set up my appointment. They informed me I can have a car while my car was being serviced. When I got there no cars available. Also started with attempting to get valet service for my car and was informed I needed to wait a month which was not acceptable. More

Excellent customer service at this dealership. I worked specifically with Marianna who was extremely friendly and professional! I worked specifically with Marianna who was extremely friendly and professional! More

They’re very prompt and accommodating with service appointments. I appreciate the free Lyft service provided. appointments. I appreciate the free Lyft service provided. More

I believe in places when they should you they want to do business with that's matters to me And they did that business with that's matters to me And they did that More

Service was performed great. Quick and efficient. Kyle was very good in communicating, down to the point. Quick and efficient. Kyle was very good in communicating, down to the point. More

Kyle was excellent and provided quality service. Kyle made sure everything was taken care of and checked in with me often to let me know the progress of the service. Kyle made sure everything was taken care of and checked in with me often to let me know the progress of the service. More

Mariela was efficient and friendly! Kept me informed at all times. Service was completed on time Kept me informed at all times. Service was completed on time More

Mariana and Lisa were a pleasure to work with and I cannot say a negative thing about them. The entire experience was smooth and efficient. Highly recommend. cannot say a negative thing about them. The entire experience was smooth and efficient. Highly recommend. More

Grateful they were able to get us in and quickly fix our car as we are from out of state. They were all very easy to work with it. car as we are from out of state. They were all very easy to work with it. More