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Norm Reeves Genesis of Cerritos

Cerritos, CA

4.7
561 Reviews

10907 E 183rd St.

Cerritos, CA

90703

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Showing 561 reviews

December 13, 2024

This has been a great dealer to work with for the last 3 years and I have nothing but great things to say about their service and warranty care of my GV70. Kyle Predmore, a service manager at this dealersh More

by Spinadog
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Dec 13, 2024 -

Norm Reeves Genesis of Cerritos responded

Your loyalty means so much to us! We're pleased you've been a part of our dealership for three years, and we're happy that Kyle could serve you well and support your maintenance and warranty concerns. Thanks for recommending him and sticking with us for service! Be sure to take advantage of any service specials on our website!

October 18, 2024

Julian was very professional and provided great customer service and had my entire purchase experience go seamless. Can't recommend him enough! More

by petercha
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Benjy Brown, Julian Murillo
Oct 21, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for sharing your review and kind words for Julian! We're glad to hear that our team gave you 5-star service. We look forward to seeing you again!

October 01, 2024

Our experience at the dealership was fantastic! Edwin and Mariana helped us out and really made sure that we were taken care of. The dealership itself was clean and comfortable and we would gladly More

by acameronp
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Edwin Leon, Mariana Lopez
Oct 01, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the wonderful feedback! Don't hesitate to reach out if you need anything.

October 01, 2024

Second time customer of this dealership. They are friendly, knowledgeable and easy to work with. More

by rmacabuhay
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Vito Beato, Perla Avila
Oct 02, 2024 -

Norm Reeves Genesis of Cerritos responded

Your kind words and 5-star rating made our day! We can't wait to welcome you back.

September 27, 2024

Love the service here and honestly Kyle sets the gold standard. Extremely easy to communicate. More

by Bae.Sung.Joon24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Sep 27, 2024 -

Norm Reeves Genesis of Cerritos responded

It was our pleasure to serve you! Thank you for the 5 stars. We're here whenever you need us.

September 25, 2024

Kyle did always good job and dealer premises is always clean and comfortable to stay. More

by Nkim1952
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Sep 25, 2024 -

Norm Reeves Genesis of Cerritos responded

We're so glad you had a 5-star experience! Feel free to reach out for anything you might need in the future.

September 25, 2024

This team sets the bar high for delivering a seamless client experience. They offer a very welcoming environment and are so attentive. I would highly recommend this dealership to my friends and family. More

by Jen Gallagher
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Edwin Leon - he’s fantastic!! , Mariana Lopez
Sep 25, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for the fantastic review! We're always here to help with your next visit.

September 25, 2024

Smooth and efficient. Mary was friendly and helpful. She explained technical and future upgrades and answered all my questions. More

by Cjlong50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mariela Valdez
Sep 26, 2024 -

Norm Reeves Genesis of Cerritos responded

We're so grateful for your 5-star review! We’ll be here whenever you need assistance—just reach out!

September 24, 2024

Service process was easy. Very helpful and efficient! Kyle communicated well and provided transportation to and from home. More

by crawfordsandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Sep 25, 2024 -

Norm Reeves Genesis of Cerritos responded

We're so happy you had a 5-star experience with us! Don't hesitate to reach out if you need anything in the future.

September 24, 2024

Staff is very professional and kind. The facility is very clean and accommodating for waiting customers More

by edwardlee1390
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle Predmore
Sep 25, 2024 -

Norm Reeves Genesis of Cerritos responded

Thank you for taking the time to leave us a 5-star rating! We look forward to seeing you again soon.

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