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Norm Reeves Ford Superstore

Cerritos, CA

4.7
2,225 Reviews

18900 Studebaker Rd

Cerritos, CA

90703

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2,225 Reviews of Norm Reeves Ford Superstore

December 11, 2020

Josh Vanden Akler is a great salesman. As soon I came in he knew what type of car I would like. Josh and Cerritos Ford offer to buy my old mustang and pay the bank the remaining balance. On top that, they s More

by Daniel.Santizo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Benjy Brown
Dec 14, 2020 -

Norm Reeves Ford Superstore responded

Great to hear about your experience with our staff members, Daniel! Thank you for the 5-stars and great review!

December 10, 2020

Zari was extremely helpful in finding exactly what i was looking for. She was really kind and I would definitely go to this dealer if i was looking for another car! More

by Camryn Kaminski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Neri Ellis, Zari Ruiz
Dec 10, 2020 -

Norm Reeves Ford Superstore responded

Thanks for taking the time to give us a 5-star rating and positive review about Zari, Camryn!

December 10, 2020

I gave you 5 star even though we didn’t get the the price of what we wanted for. But I got the car of what I wished for. Thank you! More

by cmmangasep18
Recommend Dealer
Yes
Employees Worked With
Zari Ruiz
Dec 10, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the 5-stars and review!

December 10, 2020

Hands down, Tony Ybarra is the best customer service rep at Cerritos Ford. Always very helpful and quick to share insight regarding care for my F150. Congratulations Cerritos Ford, Tony is truly an asset t More

by PapiChulo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Ybarra
Dec 14, 2020 -

Norm Reeves Ford Superstore responded

Thank you for the great review!

December 08, 2020

Josh and Joseph worked very hard to make the purchase happen and they succeeded. They were friendly and made the numbers work in order to complete the purchase. More

by johnh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Josh Vanden Akker, Joseph Calderon
Dec 09, 2020 -

Norm Reeves Ford Superstore responded

We really appreciate you taking the time to share about your experience!

December 08, 2020

Rafhael is honest & an outstanding salesperson. My husband & I had gone to 2 other dealerships prior to Ford. Both salespeople from other dealership does not compare to service Rafhael had provided. N More

by 4jaysguz
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bernabe Campoz, Rafhael Cardoza
Dec 09, 2020 -

Norm Reeves Ford Superstore responded

Hello, we want to learn more about your experience at our dealership. Please give our Sales Manager, Ralph Calvo, a call at his direct line (562) 405-3570. Thank you.

December 08, 2020

The service team really pulled through. Raymond provides excellent customer service and timelines of how the repairs were progressing. Our first conversation left me feeling confident and assured that I mad More

by John's F150
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Quintero
Dec 08, 2020 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback about John and 5-star rating!

December 07, 2020

Thank you David Pulido for all of your help! and definitely any member of my family will come to you for their future car shopping! More

by Assaad
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Pulido, Tony Ybarra
Dec 07, 2020 -

Norm Reeves Ford Superstore responded

Thanks for the positive feedback and 5-star rating!

December 07, 2020

The people I worked with was very helpful.Jorge helped me build my truck for towing Which I never could have done by myself, very satisfied More

by Grandparachlin3
Recommend Dealer
Yes
Employees Worked With
Jorge Velazquez, Benjy Brown
Dec 08, 2020 -

Norm Reeves Ford Superstore responded

We appreciate the 5-star rating and positive feedback!

December 04, 2020

Raymond was a great help to both my husband and myself As Well As Sean Osborne both came out and were very helpful. Took very good care of my car. More

by Mishelly101
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Osborne, Ray Quintero
Dec 07, 2020 -

Norm Reeves Ford Superstore responded

We appreciate the 5-star rating and positive feedback!

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