
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
Josh Vanden Akler is a great salesman. As soon I came in he knew what type of car I would like. Josh and Cerritos Ford offer to buy my old mustang and pay the bank the remaining balance. On top that, they s he knew what type of car I would like. Josh and Cerritos Ford offer to buy my old mustang and pay the bank the remaining balance. On top that, they said I would be getting cash back for my old car, and I walk away with a sweet new ride. Benjy Brown went over the leasing process with me and explained in detail all the terms of the deal. Great job guys, all see you in 3 years. More

Zari was extremely helpful in finding exactly what i was looking for. She was really kind and I would definitely go to this dealer if i was looking for another car! looking for. She was really kind and I would definitely go to this dealer if i was looking for another car! More
Hands down, Tony Ybarra is the best customer service rep at Cerritos Ford. Always very helpful and quick to share insight regarding care for my F150. Congratulations Cerritos Ford, Tony is truly an asset t at Cerritos Ford. Always very helpful and quick to share insight regarding care for my F150. Congratulations Cerritos Ford, Tony is truly an asset to your dealership! More
Josh and Joseph worked very hard to make the purchase happen and they succeeded. They were friendly and made the numbers work in order to complete the purchase. happen and they succeeded. They were friendly and made the numbers work in order to complete the purchase. More
Rafhael is honest & an outstanding salesperson. My husband & I had gone to 2 other dealerships prior to Ford. Both salespeople from other dealership does not compare to service Rafhael had provided. N husband & I had gone to 2 other dealerships prior to Ford. Both salespeople from other dealership does not compare to service Rafhael had provided. Norm Reeves is fortunate to hav an excellent salesperson. As far as dealership, we had to wait twenty minutes for vehicle after finance & also truck did not have full tank of gas. I'm sure if Rafhael did not have a prior commitment, we would not encounter the delays. The other salesperson who had covered for Rafhael is also very helpful & professional. We will definitely be back to buy from Rafhael to purchase my husband dream truck F150. Also refer others to Rafhael on their next vehicle purchase. More
The service team really pulled through. Raymond provides excellent customer service and timelines of how the repairs were progressing. Our first conversation left me feeling confident and assured that I mad excellent customer service and timelines of how the repairs were progressing. Our first conversation left me feeling confident and assured that I made the right choice. My initial call was to the Ford dealership located in Huntington Beach. They are much closer distance but not in customer service. I felt as if I had been disturbing them with my questions. For me, the little things mean and say so much more. I appreciate the service teams efforts and abilities to follow through. Thank you, John Morris More
The people I worked with was very helpful.Jorge helped me build my truck for towing Which I never could have done by myself, very satisfied build my truck for towing Which I never could have done by myself, very satisfied More
Raymond was a great help to both my husband and myself As Well As Sean Osborne both came out and were very helpful. Took very good care of my car. As Well As Sean Osborne both came out and were very helpful. Took very good care of my car. More