
Norm Reeves Ford Superstore
Cerritos, CA
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2,225 Reviews of Norm Reeves Ford Superstore
I took my car in for service, my appointment was at 11:45 when I arrived I was told they were short staffed and if decided to stay it was going to take approximately 3 hrs. I decided to stay since I had alre when I arrived I was told they were short staffed and if decided to stay it was going to take approximately 3 hrs. I decided to stay since I had already taken time off work to take the car in, I asked why didn’t they call clients in the morning before their appointment to explain the situation and save everyone a trip, well at least for me since I live 40 min away. They just said that was a good suggestion 😒. I did not leave until 4pm!!! More
Robyn at the service area was absolutely amazing, she kept in touch with me at all times and gave me updates on my vehicle. This is not the first time Robyn has helped me and I have always received noth kept in touch with me at all times and gave me updates on my vehicle. This is not the first time Robyn has helped me and I have always received nothing but excellent service from her. She’s totally an asset for the company More
My wife and I have bought and sold a lot of cars, but never have we had as good of an experience as what we had with Norm Reeves Ford. We placed our vehicle order with David Pulido and once it arrived th never have we had as good of an experience as what we had with Norm Reeves Ford. We placed our vehicle order with David Pulido and once it arrived the process of taking ownership of the vehicle was made so simple by David. Honesty we dread dealing with car salesmen because of how pushy and dishonest they can be. David was the complete opposite of that. He was helpful, friendly, easy to work with, and honest. I will definitely be recommending him to my friends and family that are interested in a Ford vehicle. More
Miles was excellent. Great communication, made the process easy and painless. I’d recommend him to friends and family. Great communication, made the process easy and painless. I’d recommend him to friends and family. More