Norm Reeves Ford Superstore

Excellent customer service. Fast maintenance service, reliable worth of trust and knowledgeable and reliable friendly advisor's. Great dealership! Fast maintenance service, reliable worth of trust and knowledgeable and reliable friendly advisor's. Great dealership! More

Juan Ortega was very knowledgeable about the Bronco and its features. He was a good listener and was very receptive to our needs. Overall, it was a good experience. its features. He was a good listener and was very receptive to our needs. Overall, it was a good experience. More

Rudolph Wilson was welcoming, calm when there was a hicup, and professional when providing assistance with the servicing of my vehicle. He personalized the experience and had a very positive attitude. hicup, and professional when providing assistance with the servicing of my vehicle. He personalized the experience and had a very positive attitude. Rudolph would be one of the reasons I would return to Norm Reeves Ford for service of my vehicle. He provided a level of service that made the experience enjoyable. I was able to leave my car and not "skip a beat" with my morning meeting in the customer lounge via Zoom. Rudolph is an asset to the service department at Norm Reeves Ford. More

The employees at Norm Cerritos are always very freindly attentive.I will continue to use this dealership attentive.I will continue to use this dealership More

The people who worked at Ford helped me a lot on purchasing my new vehicle. Kevin was the one who helped me and he was very patient regarding to any questions that I have. purchasing my new vehicle. Kevin was the one who helped me and he was very patient regarding to any questions that I have. More

Dealership worked with me and made it happen and ended up walking out feeling confident with the car & deal! walking out feeling confident with the car & deal! More

Juan was incredible from beginning to the end of my purchase. He was very helpful and made the deal smooth and simple. Josh was fantastic as well and made all of the accommodations beforehand. Dylan wa purchase. He was very helpful and made the deal smooth and simple. Josh was fantastic as well and made all of the accommodations beforehand. Dylan was super helpful and very professional. Overall great experience with this dealership, I would definitely recommend coming here. More

Took my car in for service the people were quick and the service was quick and done well. They also cleaned my car. service was quick and done well. They also cleaned my car. More

very Happy with my lease, Borna and tge team were exeptional. thank you so much fif such easy and simple process. exeptional. thank you so much fif such easy and simple process. More

Francisco in the Norm Reeves Ford service department went above and beyond typical customer service. I was having my car serviced while being out-of-state, so I couldn't be present during the process. Franci above and beyond typical customer service. I was having my car serviced while being out-of-state, so I couldn't be present during the process. Francisco stayed in touch every step of the way from the initial quote through the repair process. I've had service work performed at many dealerships over the years, but Francisco is the best dealership representative I ever encountered. I highly recommend Norm Reeves Ford for both their customer service and quality of work. Francisco, I truly appreciate all your help. I'll be sure to contact you directly should I need future repairs. Thank you! Brian P More