
Norm Reeves Ford Superstore
Cerritos, CA
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2,232 Reviews of Norm Reeves Ford Superstore
Great 10 Danny was very helpful.this was one of best experiences I've had buying a car .I will definitely tell my family and friends if they are looking to buy Danny was very helpful.this was one of best experiences I've had buying a car .I will definitely tell my family and friends if they are looking to buy a car look for Danny he will take car of you. PS Danny thank for helping me . More
Greatest experience and service It was the best experience I've ever had. Daniel was supportive and knew well on how he can help us get into our new ride. The experience was great, e It was the best experience I've ever had. Daniel was supportive and knew well on how he can help us get into our new ride. The experience was great, even with Sal and Fortino. They all had a great personality and greeted us with kindness and knew what they could do to get us on our new car. More
Buying a Preowned Car :) Antonio Carreon was so helpful and really made the experience of buying a car simple& enjoyable ! I came in with my toddler, which can be a handful, b Antonio Carreon was so helpful and really made the experience of buying a car simple& enjoyable ! I came in with my toddler, which can be a handful, but she had fun too! Popcorn and nice people, eager to help you get the best deal possible! I recommend Norm Reeves Ford and also recommend Antonio, especially if you are a first time buyer like myself. He answered all my questions and explained everything I needed to know as a first time buyer. They've got a beautiful selection, great service and I walked away with a great deal! Couldn't be happier !! More
After buying a ford truck came back to buy an Escape Kevin Cisneros, sales consultant, helped my husband and I purchase a pre-owned ford 150 Truck and a new 2017 Ford Escape! Kevin made the experience a Kevin Cisneros, sales consultant, helped my husband and I purchase a pre-owned ford 150 Truck and a new 2017 Ford Escape! Kevin made the experience an easy, simple, and fun experience! I would not only recommend Kevin as your consultant but anyone in Norm Reeves since they work together as a team and care about their customers. More
Above and beyond expectations Antonio Carreon provided service beyond what I expected and have seen from other dealers. I went the internet route and immediately got a response vi Antonio Carreon provided service beyond what I expected and have seen from other dealers. I went the internet route and immediately got a response via email and phone call from Antonio. That part of the process is consistent across dealers. Where Antonio went above and beyond was by searching the inventory for a car meeting my specifications and then he sent videos to my phone walking around the car and inside. This was a different approach from what I have seen across the 15 or so dealers I've dealt with on various brands. We came in and Antonio took us through a fair negotiation process. I think in the negotiation we could have gotten a better rate on the lease but I was happy with the price of the car. Antonio also took a personal interest in making sure we were comfortable with the car. I would definitely go to Norm Reeves again and gladly work with Antonio. More
Exceptional service and insight Daniel and Fortino were extremely generous and patient; not to mention, provided my family and I with a terrific 2016 Mustang at a cost-effective deal Daniel and Fortino were extremely generous and patient; not to mention, provided my family and I with a terrific 2016 Mustang at a cost-effective deal...also, Sal Gonzalez in financing was far from pushy, as he was succinct and insightful More
Thank you Kevin This was my first car buying experience and Kevin made it much less stressful. He helped me find exactly what I was looking for and was very friendly. This was my first car buying experience and Kevin made it much less stressful. He helped me find exactly what I was looking for and was very friendly. He helped me get a great deal, and has made sure to follow up and make sure I was happy with my purchase. More
Great Buy!!! Josh made the buying experience very easy and fast. It was by far the most pleasent buying experience I ever had when purchasing a car. I will definit Josh made the buying experience very easy and fast. It was by far the most pleasent buying experience I ever had when purchasing a car. I will definitely be telling my friends/family to come see Josh More
Special Order Mustang After multiple attempts with multiple dealers that could not find the vehicle that I wanted, I contacted Antonio Carreon from Norm Reeves Ford Cerrito After multiple attempts with multiple dealers that could not find the vehicle that I wanted, I contacted Antonio Carreon from Norm Reeves Ford Cerritos. Antonio ordered the car for me with the features that I wanted. Antonio did not try to sell me a stock vehicle or tried to convince me to add features I did not desire. Antonio gave me an estimated price for the 2016 model. The car arrived to the dealer within the standard Ford manufacturer time frame of 9 weeks exactly as I had ordered the vehicle. Upon delivery the price was negotiated as close to as possible to the estimated price with consideration given to the vehicle being a special order 2017 model. Finance was a breeze with no upsell of add-on thanks to Antonio; just a reminder to the finance manager to apply the initial Deposite was needed. I would definetly purchase my next vehicle from Antonio. More
2016 GT350 Kevin was very friendly and professional. He worked really hard to get us a great deal on our 2016 GT350. This was our first time purchasing a vehicle Kevin was very friendly and professional. He worked really hard to get us a great deal on our 2016 GT350. This was our first time purchasing a vehicle from Norm Reeves, but it will definitely not be the last! More