Norm Reeves Ford Superstore
Cerritos, CA
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2,206 Reviews of Norm Reeves Ford Superstore
the Best David Pulido is the best at what he does, I just purchased my second Ford from him in less than a year. I knew I would get the best deal and just li David Pulido is the best at what he does, I just purchased my second Ford from him in less than a year. I knew I would get the best deal and just like the last vehicle purchase, I was in and out of the dealership so quick. I look forward to my next purchase from david Pulido At Norm Reeves Ford he really knows his stuff. More
Bought my first car! Looking to buy my first car, came across Ford at Cerritos after a long day of searching. Walked around for about 20 min looking at cars, and waiting f Looking to buy my first car, came across Ford at Cerritos after a long day of searching. Walked around for about 20 min looking at cars, and waiting for someone to help us. Then Jorge spotted us as he was going on his break and was nice enough to answer our questions even tho he was on his way out. Long story short Jorge told it like it is, he asked the questions he needed in order to get me what I wanted, it was very pleasant working with him. He made the deal happen considering my situation, (although other dealerships straightout said no) worked his magic, got me great payments, an awesome car, and even bought us dinner! So if you're looking for a great deal, and want quality service don't hesitate coming to this dealership, and please ask for Jorge, he's the man to talk to!! More
Best experience ever When I first came in to the dealership I was welcomed with a smile by my sales person Christian Gil showed me exactly what I was looking for which was When I first came in to the dealership I was welcomed with a smile by my sales person Christian Gil showed me exactly what I was looking for which was a 2016 Fusion. Found the right package and color I wanted. Was very pleasant experience, from the sales manager Fortino, to Fabby the finance manager. Very happy with my purchase. More
Ford Fusion Got a great lease deal on my Ford Fusion. I went to a couple of other dealerships but Josh was by far the best. He listened to me and got exactly what Got a great lease deal on my Ford Fusion. I went to a couple of other dealerships but Josh was by far the best. He listened to me and got exactly what I want. More
Sales staff I delt with mr mike OConner He was the most knowledgeable And stress free experience I've had at any dealership I've delt with . Do your self a I delt with mr mike OConner He was the most knowledgeable And stress free experience I've had at any dealership I've delt with . Do your self a favor and just ask for him And forgo the standard bs you get with others .... More
Buyer Beware Avoid Them. I was in need of a car quickly, and was forced to go through a dealership. I found a 2012 Ford Fiesta SE with 89k miles on it for 8800. Avoid Them. I was in need of a car quickly, and was forced to go through a dealership. I found a 2012 Ford Fiesta SE with 89k miles on it for 8800. It was a former rental car and was most likely beat up. During the test drive, the transmission was jerky, as Fiestas have the DCT that was having problems in the fleet, but it was a decent price and I took it. A few days after the purchase, a check engine light came on. Over the next few months the light would periodically clear itself then return, so I eventually contacted the dealer and asked for some help. There were codes for the catalytic converter, MAF, and various other problems, the service department didn't want to help as I was past warranty and did not purchase an extended one, so I was stuck on my own. So far I've spent a few hundred dollars trying to fix these issues, but as a P0420 code has many different causes, it's not a guarantee that a new catalytic converter would fix the issue completely. Sadly, it seems these days that one can't make a profit without screwing somebody else over. I'd advise you to get an extended warranty at a very good cost, or for free, and read the fine print so they can't screw you like they got me. More
We got the exact car we were looking for! The experience at Norm Reeves Ford in Cerritos was exceptional! Our salesman, Christian Gil, was wonderful. He found us the exact Ford Focus Titaniu The experience at Norm Reeves Ford in Cerritos was exceptional! Our salesman, Christian Gil, was wonderful. He found us the exact Ford Focus Titanium that we were looking for, and was able to work with our trade in and created the exact lease contract that we wanted. I have already told friends and family about our wonderful experience at Norm Reeves Ford Cerritos. We love our new car! Thank you for the great customer service! More
Great sales department If you are looking for professionalism, and great inventory go to norm reeves ford of cerritos. My time blew by when I came in to purchase my new car. If you are looking for professionalism, and great inventory go to norm reeves ford of cerritos. My time blew by when I came in to purchase my new car. Luis Torres listened to what i needed and made it simple. I will definetely be back again!! More
Service Nighmare Dropped my 2014 F250 off for electrical issues, Vehicle has 14,000, They have had it for 16 Days and between the George Service Writer and Greg Servic Dropped my 2014 F250 off for electrical issues, Vehicle has 14,000, They have had it for 16 Days and between the George Service Writer and Greg Service Manager I get different stories, I have an extended warranty which cover my rental car however after 10 days they dealer said they wanted it to be returned because work on my truck was at idle and they did not want to cover the rental. I am left with not rental or truck now with a dealership that seems not to care about my vehicle.... I have contacted Ford to open a case but good luck getting Mark the Regional to called back.....Going on 3 days with no response to voicemail. More
Awesome!! This is a great dealership. It was quick and easy! Everyone was so friendly and such a big help. I loved the car that they helped me pick out. It This is a great dealership. It was quick and easy! Everyone was so friendly and such a big help. I loved the car that they helped me pick out. It was the perfect vehicle I was looking for and I'm glad I went to Ford More