Norm Reeves Ford Superstore

Mike Rocks! We had the pleasure of meeting Mike yesterday while we were researching our options for the end of my Lincoln MKZ lease. Mike was an absolute gentleme We had the pleasure of meeting Mike yesterday while we were researching our options for the end of my Lincoln MKZ lease. Mike was an absolute gentlemen and truly listened to our situation carefully. He provided us the information we needed to make an informed decision, giving us options we had not considered. Given our circumstances, our options were limited and we figured we would end up having to purchase my lease. Not necessarily a bad thing as the Lincoln is arrest car. However, knowing what we were attempting to do, Mike did something few salesman can actually do with me, he sold me on an option I had not thought of...and that option is now sitting inside my garage today! Mike was a professional and never pressured us at any time in the sales process. He worked with us on price, giving us options that worked with our budget and met our needs. Simply, he exceeded my expectations! The whole dealership seemed the same way. Relaxed, non-pressure, accmodating, professional and frankly interested in customer satisfaction. I can honestly say that if your in the market for a new vehicle, his is the dealership to visit. Just ask for Mike! More

2017 Explorer Purchase The team of Ed Inclan and Kevin Cisneros, is a team I would use agai and again. I love my new 2017 Ford Explorer. My thanks to those gentlemen for hel The team of Ed Inclan and Kevin Cisneros, is a team I would use agai and again. I love my new 2017 Ford Explorer. My thanks to those gentlemen for helping me with the order process, delivery and the attention to detail with the set up and demonstration process. More

Search for the perfect lease My fiancé and I were in the market for the perfect lease. We needed something quick since he was losing his company car. By chance we walked onto the My fiancé and I were in the market for the perfect lease. We needed something quick since he was losing his company car. By chance we walked onto the ford dealership and that's when Keanue enthusiastically greeted us. We told him our situation and he referred us to the Ford Fusion Energy. The line that sold my fiancé was the fact that he could get the carpool sticker for his new 60 mile commute. We were sold. Keanue was friendly and professional throughout our encounter, even offering to pick us up something to eat/drink when he took our new car to get filled up. When Adam entered the picture we felt even more at ease. These two together make a stellar sales team. We were blown away with how fun they made our experience. Definitely the best experience we have ever had at any dealership. We will be Ford people for the rest of our lives! Thank you to the wonderful team!! More

Excellent dealership Neri helped me get situated with my first car, he was very understanding, well respected, and kind. If you are looking for someone to get you in and o Neri helped me get situated with my first car, he was very understanding, well respected, and kind. If you are looking for someone to get you in and out of there with no games being played I would recommend neri. More

Loved the service Neri was so helpful. I went in to look at an escape because a friend recommended it. I knew nothing about that specific car and Neri gave me he whole Neri was so helpful. I went in to look at an escape because a friend recommended it. I knew nothing about that specific car and Neri gave me he whole run down. I was very pleased with his customer service and his knowledge. I will def. B back and refer friends and family to him. More

Great service Mr. Ellis provided excellent service. He gave us the best deal on our car purchase. He listened to what we wanted and delivered with the best price Mr. Ellis provided excellent service. He gave us the best deal on our car purchase. He listened to what we wanted and delivered with the best price we could afford. I would highly recommend him. He made our experience a pleasure. More

F150 buyer I emailed Neri with lots of questions the past 2 weeks. He has been so pactient. I know I'm a pain sometimes but I just want to make sure I will get a I emailed Neri with lots of questions the past 2 weeks. He has been so pactient. I know I'm a pain sometimes but I just want to make sure I will get a great deal on the car I want. Neri has promptly answered my emails and made me feel at ease about a big purchase. More

Excelent Love this dealer, they are very friendly, knowledge. always refered this dealer to my friends and the sales rep David Pullido he is one of the best sa Love this dealer, they are very friendly, knowledge. always refered this dealer to my friends and the sales rep David Pullido he is one of the best sales this is not our 1st transaction with him. More

Excellent Outstanding customer service provided by Luis Torres. I had a couple questions on a Lincoln MKZ, he was very informative and helpful. He was very pati Outstanding customer service provided by Luis Torres. I had a couple questions on a Lincoln MKZ, he was very informative and helpful. He was very patient, and he was a great listener. I was very happy and comfortable working with Luis. More

Competitive Pricing and Personal Service I appreciated the fact that I was able to submit my credit application online and view soft copies of several "window stickers" listing the vehicle fe I appreciated the fact that I was able to submit my credit application online and view soft copies of several "window stickers" listing the vehicle features and prices that were emailed to me by my internet sales representative, Neri Ellis. This made it much easier to select the perfect vehicle, which Neri went to pick up from another Ford dealership before I arrived so that I could test drive the actual car I leased. Neri was even able to beat a lease offer I received from another Ford dealership on a similar vehicle by over 10% on the monthly payment! More