Norm Reeves Ford Superstore

good work always friendly keep you informed of service needed. waiting area is ok. took a little longer for service than i thought it should but had other cars always friendly keep you informed of service needed. waiting area is ok. took a little longer for service than i thought it should but had other cars in before me More

Simple and pleased. Dropped my truck off for service. Evan lebrun was my contact that took care of the process. Came back a few hours later to pick up very easy. Dropped my truck off for service. Evan lebrun was my contact that took care of the process. Came back a few hours later to pick up very easy. More

New Explorer! The team at Norm Reeves did a great job accommodating me and my fiancé on financing our new car. All the details were very clear and they went above a The team at Norm Reeves did a great job accommodating me and my fiancé on financing our new car. All the details were very clear and they went above and beyond to get us exactly what we wanted. More

Service visit Took my F150 to Norm Teeves Ford. Rafael Gonzales was my service advisor. Estimated in advance how long would take. I waited for repair. It was comple Took my F150 to Norm Teeves Ford. Rafael Gonzales was my service advisor. Estimated in advance how long would take. I waited for repair. It was completed in time and cost as estimated. Rafael kept me informed during the repair. More

Top shelf services Norm Reeves provides Top shelf service . My sales guy, Josh guided me to the correct vehicle for my lifestyle. This includes the engineering, technolo Norm Reeves provides Top shelf service . My sales guy, Josh guided me to the correct vehicle for my lifestyle. This includes the engineering, technology and luxury. He gave me the best deal of four other competitors. He was truly genuine. The service center "Guys" are excellent as well.The financial services They were able to get me a good rate because they want the customer to win. Bottom line, I will buy another FORD, (a Magma Red, limited edition). More

Fast and easy! Evan was very knowledgeable and provided awesome customer service. He was accurate with when the car when done and was extremely friendly! My new deal Evan was very knowledgeable and provided awesome customer service. He was accurate with when the car when done and was extremely friendly! My new dealer! More

Service was not done right the first time. It took a total of 3 visits to get the job done right. The sunroof needed to be fixed it was done on the first try. It was the head liner the took 2 It took a total of 3 visits to get the job done right. The sunroof needed to be fixed it was done on the first try. It was the head liner the took 2 extra visits to get fixed. Service person tweet the liner because the person did not glue the wiring harness in properly. On the 3rd visit it was right. It took 13 days to get it right. More

A good experience I Did not like waiting 2 hours to speak with finance dept It was fine once I got in Nothing else to say Thank you I Did not like waiting 2 hours to speak with finance dept It was fine once I got in Nothing else to say Thank you More

Oil leak that turned into bigger problem The car was repaired but now there is a different problem related to the first repair. The service advisor is going to speak with the technicians and The car was repaired but now there is a different problem related to the first repair. The service advisor is going to speak with the technicians and hopefully figure out a solution. The others issue is I have to take time off work to bring the car back to the dealer More

I was surprised First service visit, learned they really do not take unforeseen repairs on the same day. I lucked up an called for oil changed the day after is the ap First service visit, learned they really do not take unforeseen repairs on the same day. I lucked up an called for oil changed the day after is the appointment provided with two choices of drop off. I'm not used to not being able to just drive up with same day service and drop off and pick up for customers as well. They are supposed to SUPER STORE, BUT CAN'T ACCOMMODATE CUSTOMERS NEEDS MORE RAPIDLY. More