Norm Reeves Ford Superstore

TELLS YOU A FALSE APR% FROM THE START i had a bad experience, this DEALER will tell's you a FALSE APR% to begin with, they start to GIVE you a HIGH APR% and tells you that "it is the (FAL i had a bad experience, this DEALER will tell's you a FALSE APR% to begin with, they start to GIVE you a HIGH APR% and tells you that "it is the (FALSE) APR approved by the bank. and when you agreed to the DEAL and go to the FINANCE, HE will then SALEs you a WARRANTY and then deals with you again, so its either you TAKE IT or NOT the FINANCE will tell you that HE will try to talk to bank or find another bank to get you approve with a LOWER APR%, and then comes back with a LOWER APR (NOTE this is the REAL APR% that you got APPROVED from the BANK), the FINANCE will LOWER your APR%, but HE wont change your MONTHLY PAYMENT, and if you asked WHY your MONTHLY hasn't change, HE will tell you thats the MONTHLY PAYMENT you AGREED with. More

Excellent assistance from Tomas Rodriguez at the parts dept! We were looking for some parts of my Ford Vehicle and and we were lucky enough to be assisted by Tomas Rodriguez. He did above and beyond his duty and We were looking for some parts of my Ford Vehicle and and we were lucky enough to be assisted by Tomas Rodriguez. He did above and beyond his duty and with this we are truly grateful! Tomas is such an angel. When we need parts, we will go look for this wonderful guy! He is such a blessing! More

Muy Buena experiential Muy satisfecho todo estubo perfecto tiempo perfecto no tube que esperar mucho apesar de que no tenia prébia vita eso me gusto y el presio muy accessib Muy satisfecho todo estubo perfecto tiempo perfecto no tube que esperar mucho apesar de que no tenia prébia vita eso me gusto y el presio muy accessible More

Satisfied Customer I thought I had scheduled an appointment successfully, however, I didn’t go through. Despite the error on my part the Serviceman never mentioned that I thought I had scheduled an appointment successfully, however, I didn’t go through. Despite the error on my part the Serviceman never mentioned that I didn’t have an appointment, he just proceeded as if I were scheduled to be there. More

1st visit Thank you Tony!!, As a single mother of 2 and working 2 jobs, you made my experience of this dealership service center comfortable and trustworthy. Thank you Tony!!, As a single mother of 2 and working 2 jobs, you made my experience of this dealership service center comfortable and trustworthy. More

repair work The experience I had with my car got handled with great help and I will gladly let everyone know that the ford dealer is always there to help when you The experience I had with my car got handled with great help and I will gladly let everyone know that the ford dealer is always there to help when you need a little extra help. More

Me Torres was awesome but the ac mechanics sucks bad diagno The mechanic make a bad diagnostic i hop i can get my money back they tried to charge me 1000.00 dollars to fix my AC and somebody else fixed for 149. The mechanic make a bad diagnostic i hop i can get my money back they tried to charge me 1000.00 dollars to fix my AC and somebody else fixed for 149.00 More

Great, and very PROFESSIONAL!! Angie the General Manager, and Jorge sales associate were polite. We knew what we were getting with no RUSH ! This is the 6th Vehicle I've obtained Angie the General Manager, and Jorge sales associate were polite. We knew what we were getting with no RUSH ! This is the 6th Vehicle I've obtained from This Establishment and recommended them to others and will continue to do so!!! More

Awesome Service!!! Just wanted to thank Jose for making sure my car problems taken care off. Always called when something came up, talked to me about the proceess, helpe Just wanted to thank Jose for making sure my car problems taken care off. Always called when something came up, talked to me about the proceess, helped me with my warranty problem!!!. It was my frist time at the dealer and I will always be coming back to Normreves for future service. Thank you!! More

Quick & efficient Daniel was courteous and listened to my needs and concerns. He was effective and delivered a good service experience. I will ask for him next time my Daniel was courteous and listened to my needs and concerns. He was effective and delivered a good service experience. I will ask for him next time my car needs service. More