Nissan of Wichita Falls

I previously gave a bad review and they did contact me. I went back up there and the sales manager did the cancellation paperwork for the two surplus policies that I was told I had to take when in fact tha I went back up there and the sales manager did the cancellation paperwork for the two surplus policies that I was told I had to take when in fact that was a lie. The sales manager said he would mail the cancellation paperwork in the next day. I called Foremost the insurance carrier a few days ago and they said they have not received anything from Nissan of Wichita Falls about this. I made the sales manager make copies of everything when I was there so I emailed a copy to Foremost and the cancellation is now supposed to be in process. Is business that bad that they have to continuously lie. I'm thinking about reporting this to the Veierans club there I have already called the state office in Austin a couple of times. Unfortunately the conversations were all behind a closed door so it is my word against theirs! More

Very pleased with this dealership. Friendly and helpful sales staff. The whole experience was pleasant from start to finish. Friendly and helpful sales staff. The whole experience was pleasant from start to finish. More

Everyone at the dealership was polite and friendly. The staff worked tirelessly to get the payments on the car down to an amount I could afford. Special kudos to Chelsey Preston and Michael Smith for g The staff worked tirelessly to get the payments on the car down to an amount I could afford. Special kudos to Chelsey Preston and Michael Smith for going over and above the call of duty to help get me into my new car. More

Chelsey is the absolute best! ! So kind and helpful! She is the girl to go to when you need a car! ! So kind and helpful! She is the girl to go to when you need a car! More

Your fleet 0utdoor waiting room were very clean sales people, and service was very good people, and service was very good More

Clean, polite, and ensures you are well taken care of. When you use Nissian they ensure that you are well treated. When you use Nissian they ensure that you are well treated. More

Chelsey is GREAT! She is so kind, encouraging, and honest. She always has the biggest smile and is so friendly! Highly recommend asking her for anything and everything She is so kind, encouraging, and honest. She always has the biggest smile and is so friendly! Highly recommend asking her for anything and everything you need! More

Chelsey is a great salesman. When any concerns are mentioned she is quick to address them with no hesitation.Very straightforward and doesn’t try to hide anything about vehicles, When any concerns are mentioned she is quick to address them with no hesitation.Very straightforward and doesn’t try to hide anything about vehicles, unlike other car dealerships. She will work with you to stay within your budget and give you multiple options. She is truly a delight to work with. I recommend her to everyone looking for a fair deal when buying a new or used car. More

Pleasure working with Paul in Service Department. Very professional. I waiting timewas minimum all work explained. Very professional. I waiting timewas minimum all work explained. More

Finance manager lied to me repeatedly a 71 year old man who was not feeling well. I expect to be dealt with honestly specially with a finance manager and that did not happen. Is everybody there dishonest o who was not feeling well. I expect to be dealt with honestly specially with a finance manager and that did not happen. Is everybody there dishonest or is it just the finance manager I dealt with! More