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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,448 Reviews

4000 Kell W Blvd

Wichita Falls, TX

76309

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1,448 Reviews of Nissan of Wichita Falls

August 13, 2024

Mo was attentive to my wish list in an SUV and flexible to match my schedule. Pricing was up front, Great experience and Imy family and I are enjoying our sweet little car with an extended warranty! More

by Traverse
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachad Moreland, Mo Mozeke, Zane Starbuck
Sep 14, 2024 -

Nissan of Wichita Falls responded

Traverse, thank you so much for the positive review!

August 13, 2024

I wanted a car from this dealership and I got one! I love my car. More

by MELISS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Layton Adams
Sep 14, 2024 -

Nissan of Wichita Falls responded

Hello Meliss, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2024

Layton was perfect. He even waited outside in the heat for me to decide whether or not i was going to get out of the car. He was very welcoming and though i am not weal More

by Msbrownie09
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
THE GONG, Layton Adams
Sep 14, 2024 -

Nissan of Wichita Falls responded

Hi Msbrownie09, thank you for taking the time to leave a review for us at Nissan Of Wichita Falls. We're happy we could meet your expectations!

July 26, 2024

Great service, amazing people, would recommend. Fast service, listens to your complaints, and works hard to fix them. More

by re4man
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rachad Moreland, Renee Sapata, Jimmy Bennett, Robert Stoddard, Derrick Holt, Serena Juarez, Zac Rangel, Jorge Sotelo, Craig Gee, Robert Goins
Sep 14, 2024 -

Nissan of Wichita Falls responded

Thank you again for taking the time to let us know how we did. We hope you have a great day!

July 20, 2024

Service guy was great but service guy that done work left oil prints inside my truck on shifter side of door and did not add windshield fluid was worse service. Austin Tx checked everything and washed like d More

by balusholden
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Robert Goins
Sep 14, 2024 -

Nissan of Wichita Falls responded

Balusholden, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We'd like the opportunity to turn your experience around on your next visit.

July 03, 2024

Chealsey and all the staff was so awesome helping me get my new car deal. More

by victoriafox60
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Rachad Moreland, Malcolm Ingram, Nelson Castillo, Chelsey Preston
Jul 03, 2024 -

Nissan of Wichita Falls responded

Thank you for the wonderful review, Victoria! We appreciate your loyal business!

July 03, 2024

Great customer service so far. Have had great experience in the past. Very much recommend More

by shughes0710
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mikayla Spriggs
Jul 03, 2024 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had a great experience and appreciate your business!

June 27, 2024

Nelson made the process of finalizing the sale of my Nissan Armada on 6/25 the easiest process ever and he was so nice and personable. The entire process with Nelson was delightful. More

by JRGRAY2179
Recommend Dealer
Yes
Employees Worked With
Nelson Castillo
Jul 03, 2024 -

Nissan of Wichita Falls responded

Thank you for the 5-star review! We appreciate your business!

June 20, 2024

I previously gave a bad review and they did contact me. I went back up there and the sales manager did the cancellation paperwork for the two surplus policies that I was told I had to take when in fact tha More

by jcole1887
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Rachad Moreland, Nelson Castillo, Chelsey Preston
Jul 03, 2024 -

Nissan of Wichita Falls responded

Thank you for reaching out. I believe that someone on our management team has reached out to you regarding this. We have been waiting on you to give us the mileage on your vehicle. We cannot cancel your GAP or any other warranty until you give us this. Once you do that, we can cancel. Please get back with us regarding this matter. We apologize for any misunderstanding regarding the situation.

Jul 03, 2024 -

jcole1887 responded

I have heard nothing from the dealership. I was on medication when I was there and very compliant and they took advantage of that fact. They loaded me up with all kinds of xx telling me that I had to have it just to pad their pockets. I trusted them and got used. I am reporting them to BBB for what good that will do. Do not do business with these people!

Jul 03, 2024 -

jcole1887 responded

I left out something. They also set me up with an interest rate of 12.9 percent which they will also get a percentage of. Earlier the phone rang 3 times while I was fixing my breakfast. It only rang a couple of times then they hung up and called again and same for the third time.940-691-6888 is that the dealership? I guess someone is mad.

June 15, 2024

Very pleased with this dealership. Friendly and helpful sales staff. The whole experience was pleasant from start to finish. More

by sirhcbooth
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Patrick Madrid, Mikayla Spriggs
Jun 15, 2024 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We sincerely appreciate your business!