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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,450 Reviews

4000 Kell W Blvd

Wichita Falls, TX

76309

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1,450 Reviews of Nissan of Wichita Falls

July 08, 2022

Hello. . On a Monday morning, discovered one of my tires had been slashed. I called Nissan dealership and they were at my locale in minutes. T; hey came out More

by helenabev
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Juarez, Jorge Sotelo, Chase Picard, Garrett Bodkin
Jul 08, 2022 -

Nissan of Wichita Falls responded

Thank you for sharing your experience, Ms. B! We appreciate the 5-star review and we are so happy that we were able to help you out. Please let us know what we can do for you in the future!

Jul 08, 2022 -

helenabev responded

Good afternoon gentlemen: Thank you again for your wonderful response in my time of need; nothing felt worse than feeling vulnerable. You are all a blessing to me and the City of Wichita Falls! I had spoken to a former tow truck company about Nissan Wichita Falls and he responded by saying "you are good people!" v/r Ms B

Jul 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the kind words! We are thankful for customers like you!

July 07, 2022

AWSOME experience! Excellent customer service! Explained everything about the vehicle and features. Would definitely recommend! More

by brenrn310
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Smith, Karen Burke, Brianna Horton
Jul 07, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had such a great experience and sincerely appreciate your business!

July 06, 2022

I went in for an oil change, they were friendly and quick with the service. More

by Jamie P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Jul 06, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review, Jamie! We sincerely appreciate your business!

July 06, 2022

I came in for a new key fob to a used car I had purchased. I was in and out in less than an hour. They even washed my car. Awesome service More

by KEVINHAYDEN53
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Derrick Holt, Dustan Harbour
Jul 07, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review, Kevin! We are pleased you had such a great experience and appreciate your business!

July 04, 2022

Knowledgeable, friendly, and quick as usual. Kudos to the whole service department. I haven’t been disappointed yet👍 More

by jmurray0520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Hauptman, Dustan Harbour
Jul 04, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We sincerely appreciate your business and look forward to helping you again in the future!

July 03, 2022

Awesome staff, prompt, professional, clean facility, hospitable: staff made me feel VIP, did a great job More

by Joseph lim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Jul 04, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review, Joseph! We appreciate your business!

July 02, 2022

Service itself was good. When I bought the vehicle, I was assured that I would have a lifetime locked Price for oil changes. Turned out to be a lie. Very disappointed. Lost More

by LITRED1973
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Jul 02, 2022 -

Nissan of Wichita Falls responded

Thank you for your input and review! We apologize for the misunderstanding on the oil change prices. Unfortunately, The increase in synthetic oil has forced us to increase our prices as well. Please send me your name and number and we can see what we can do for you to work this out in a satisfactory manner!

Jul 02, 2022 -

LITRED1973 responded

I understand that prices have rised. However you cannot tell me that your finance manager would not know that prices were going to increase throughout the "lifetime" that I owned this vehicle. If you cannot stand by your word, your company should not make guarantees.

July 02, 2022

I will come back for sure, worth the drive. They are very helpful and ready to assist you. More

by PAULINE.9999
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Jul 04, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had a great experience and we look forward to seeing you again soon!

July 01, 2022

Staff members are very courteous, professional and knowledgeable. Each time I have the need to visit the service center, I am greeted with a smile. They always let me know what services for future a More

by JNORRIS76301
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Jul 01, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review! We are pleased that you have consistently good experiences with our team, and we sincerely appreciate your business!

July 01, 2022

Excellent service department. The work was done in a timely manner considering what wall needed to be done. More

by R.MORELAND0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Malcolm Ingram, Shawn Neal, Christopher Justice, Serena Juarez, Jordan Hauptman, Chase Picard, Garrett Bodkin, Dustan Harbour, Kenneth Harjo
Jul 04, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review! We are pleased you had a great experience with our team, and we sincerely appreciate your business!

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