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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,448 Reviews
Call Dealership (940) 691-6888
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4000 Kell W Blvd

Wichita Falls, TX

76309

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1,448 Reviews of Nissan of Wichita Falls

July 22, 2022

The staff are respectful and polite. Our service is always good. However, I think communication could better with customers. When your vehicle is in the facility for almost two weeks, it More

by freshwash
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Bodkin
Report | Print
Jul 23, 2022 -

Nissan of Wichita Falls responded

Thank you for the review! We will certainly have this discussion with our service department and make sure that each customer is followed up with regarding the status of their vehicle. Thank you for the input! We appreciate your business!

July 20, 2022

Garrett Bodkin did a great job and thanks for the wash also coming to pick it up at my work . Really appreciate it More

by casey070275
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Garrett Bodkin, Dustan Harbour
Report | Print
Jul 20, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are happy to have served you!

July 19, 2022

Dustin Harbour was very friendly, very professional. I felt at ease when he brought my oil change info to me,and explained everything to me.He seemed very sincere. More

by gingannette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jimmy Bennett, Dustan Harbour
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Jul 19, 2022 -

Nissan of Wichita Falls responded

Thank you for the five- star review! We are lucky to have Dustan on our team and we sincerely appreciate your business!

July 18, 2022

Went in for coolant leak found out radiator had hole in it feel like they over charged me More

by anf.alp13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge Sotelo, Jordan Hauptman
Report | Print
Jul 18, 2022 -

Nissan of Wichita Falls responded

We sincerely apologize if we miscommunicated any charges on your service work. We quote each project based on the customer's needs and the condition of the vehicle (what work needs to be done, etc.) We do our best to give fair pricing based on the economy and cost of goods and services. There was extensive labor involved with your service work, so these charges were quoted accordingly. We quoted you a price that you approved, and you were actually charged slightly less that what was quoted. We are happy to visit with you if you would like to discuss your situation further and and hopefully come to a satisfactory resolution for you. If you would like, you can call Service Director, Jimmy Bennett at (940) 691-6888.

July 17, 2022

Always when I go I receive excellent customer service. Staff is always very helpful and knowledgeable. More

by dimple844
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Report | Print
Jul 17, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We sincerely appreciate your continued support and business!

July 16, 2022

Thet provided great service, friendly customer serviceas well as reasonable prices. Will come back again. More

by rl_wathen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Report | Print
Jul 16, 2022 -

Nissan of Wichita Falls responded

Thank you for the five-star review! We sincerely appreciate your business and look forward to helping you out again in the future.

July 15, 2022

We were treated professionally,and the entire experience was both pleasant and timely. The service department staff was helpful in arranging alternate transportation as service was performed on my vehicle. More

by ATHORN8384
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Malcolm Ingram, Shawn Neal, Christopher Justice, Jorge Sotelo, Jordan Hauptman, Chase Picard, Garrett Bodkin, Kenneth Harjo, Joshua Roach
Report | Print
Jul 15, 2022 -

Nissan of Wichita Falls responded

Thank you for the outstanding review! We are pleased you had such a great experience and sincerely appreciate your business!

July 12, 2022

Brennon Kocks and Michael McDorman were awesome to work with. Highly recommend. Very pleasant experience and well worth it. More

by Miguel Bettencourt
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin King, Michael McDorman, Brennon Kocks
Report | Print
Jul 12, 2022 -

Nissan of Wichita Falls responded

Thank you for the five-star review, Miguel! We are pleased you had such a great experience and appreciate your business!

July 12, 2022

Excellent service. Appreciate shuttle. I have bought 4 tires, brake pads, leak repaired. All good More

by Patricia. Andersen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour
Report | Print
Jul 12, 2022 -

Nissan of Wichita Falls responded

Thank you, Patricia! We are pleased to help you with your vehicle service needs and sincerely appreciate the review and your business!

July 10, 2022

I am so happy & pleased with the sales rep, customer service and dealership! I love my New Rogue Sport!!! More

by lennygirl79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sam Turner, Jessica Day Lagunas, Karen Burke
Report | Print
Jul 10, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are happy to have made your experience a great one, enjoy your new Rogue!

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