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Nissan of Wichita Falls

Wichita Falls, TX

4.8
1,448 Reviews
Call Dealership (940) 691-6888
View Awards

4000 Kell W Blvd

Wichita Falls, TX

76309

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1,448 Reviews of Nissan of Wichita Falls

November 22, 2022

Quick friendly service Comfortable waiting area Friendly staff clean environment Organized Enjoyed the free car wash More

by chantyelmo92
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Report | Print
Nov 23, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review! We sincerely appreciate your business!

November 20, 2022

The Sales person, Jessica went above what was necessary to sell us the car. She is outstanding in her abilities to sell. We enjoyed her company as well as the extra effort she used. More

by kaysd
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
The closing really angered us as we had agreed on a price per month, then the Finance man upped the price by $100 per month by telling us we needed other things not known about or agreed too. I think that was a little under handed. , Justin King, Jessica Day Lagunas, Dallas Delcambre
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Nov 20, 2022 -

Nissan of Wichita Falls responded

Thank you for the 5-star review! We are blessed to have Jessica on our team, and we sincerely appreciate your business and kind words. We regret to hear that your experience in finance was less than satisfactory. We will definitely work on communicating all facets of each car deal so the customer is aware of what to expect on a monthly basis. Thank you for your input! If you would like to discuss your experience further, please call General Manager Kevin Delcambre: (940) 691-6888.

November 20, 2022

Good service they was making sure they get the right parts and they provide the necessary parts to repair the job More

by ERCOOKE8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Report | Print
Nov 20, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We sincerely appreciate your business!

November 18, 2022

Excellent customer service Micheal went above and beyond to help me. This has become my favorite Nissan dealership. More

by SASSYSUNDANCER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin King, Michael Smith
Report | Print
Nov 18, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We appreciate your business and look forward to helping you again in the future!

November 15, 2022

Service Depart do very good job. Sales persons are nice and helpful to you and your vehicles. While waiting for your vehicle to be serviced they come check on you in the waiting roo More

by ROSECHOCKPOYAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin King, Jimmy Bennett, Dustan Harbour
Report | Print
Nov 15, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We sincerely appreciate your business and value you as a customer!

November 12, 2022

Great customer service, and dustan is a great asset to the company. When I realized I had an issue, I contacted him first, because I knew he would take great care of me and help get my situation fixed. Fa More

by Mel7998
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustan Harbour, Kenneth Harjo
Report | Print
Nov 12, 2022 -

Nissan of Wichita Falls responded

Thank you so much for the wonderful review! We are pleased you had such a great experience with our team, and appreciate your business!

November 12, 2022

Dustan makes going there easy and he has always taken care of any issue we have had. More

by clintstevens77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin King, Dustan Harbour
Report | Print
Nov 14, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review, Clint! We appreciate your business!

November 06, 2022

Never disappointed with the service. Looking forward to seeing the crew who knows their customers by name and delivers every time - Dustan is one of them👍 More

by jmurray0520
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Serena Juarez, Dustan Harbour
Report | Print
Nov 08, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We love getting to know all of our customers by name! We sincerely appreciate your business!

November 05, 2022

As always, excellent customer service. After work was done, I still asked a favor from Mutandwa in the sales department who promptly answered my request. More

by NELSON.PASSOS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mutandwa Machemedze, Jorge Sotelo
Report | Print
Nov 07, 2022 -

Nissan of Wichita Falls responded

Thank you for the wonderful review! We are pleased you had such a great experience with our team and sincerely appreciate your business!

November 05, 2022

Everyone was very helpful in getting my car serviced. I would highly reccomend Nissan to my friends More

by ANITAGAYLEB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Sotelo
Report | Print
Nov 05, 2022 -

Nissan of Wichita Falls responded

Thank you, Ann! We are pleased you had such a great experience with our team and look forward to seeing you again!

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