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Nissan of Troy

Troy, MI

4.4
393 Reviews

1800 Maplelawn Dr.

Troy, MI

48084

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393 Reviews of Nissan of Troy

December 01, 2015

Great Dealer My lease was ending, and I was shopping different vehicles. Anthony at Suburban Nissan did a great job at showing me why I would love a new Nissan. More

by lovemynissan
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Sadosky
Dec 04, 2015 -

Nissan of Troy responded

We are so happy to hear that Anthony was able to steer you in the right direction and we are so pleased to hear you had a positive experience with us. We hope you enjoy your new vehicle and we are looking forward to working with you again!

November 30, 2015

Jermaine; fast and friendly My lease was up and I was preparing myself for a drawn out process in figuring out my next lease or purchase option. Instead Jermaine got things movin More

by hiphopcr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Phill
Dec 08, 2015 -

Nissan of Troy responded

Thank you for the feedback! We strive to make sure every customer finds the right vehicle with all their wants and needs for the right price! It is awesome to know that Jermaine made the process fast and easy and had everything ready for you! We look forward to working with you again soon!

November 30, 2015

2nd Lease Jermaine was very helpful with my lease. He was very informative and not pushy. We were able to come to a mutual agreement and I left feeling very s More

by aly123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jermaine Phill
Dec 07, 2015 -

Nissan of Troy responded

Thank you for the feedback! It is great to hear that Jermaine was able to find you the car you wanted and that you guys could come to an agreement! We hope you continue to love your new Rogue and we hope we can help you find the 3rd lease!

September 25, 2015

Outstanding My husband and I decided to buy a Nissan for our home in AZ so we called the Suburban dealer in Troy. We have purchased all our cars through Suburban More

by G-Mom
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chad Dryden, Jermaine Phill
August 12, 2015

pot hole damage I drove thru a pothole and my tire rim and tire was damaged. Thank God I signed up for the insurance which was recommended by Jermaine. I took my car More

by happy customer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Lange, Jermaine Phill
July 31, 2015

they love to lie, and overcharge. The manager chris has no idea what he's doing. He should be removed. He has no people skills what so ever. I feel bad for the people who work under hi More

by honest_is_best
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
chris
July 10, 2015

Great people, good service!! Went in for my first free oil change and 28 point inspection! Everything was smooth, everyone was great! I spent a total of 30 minutes for everything. More

by blablabla13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana at the service desk. She was such a sweetheart! :-), Jermaine Phill
Jul 10, 2015 -

Nissan of Troy responded

We are very pleased to hear that we fixed your car in a timely manner! We always strive to have our customers in and out as quick as possible, while still providing them with the highest quality of work. We look forward to serving you again in the future!

July 02, 2015

Suspension Problems Great treatment at the check-in desk from Danna. The shop manager took the time to point out the problems while my car was on the hoist. The repair wa More

by harv
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danna , George in service department
Jul 02, 2015 -

Nissan of Troy responded

Thanks for the positive feedback! We're glad to hear that you were so satisfied with your service center experience. Customer service & satisfaction is always a top priority, and we hope to work with you again!

June 30, 2015

Helpful and Honest My first experience buying a car from a dealer couldn't of been better. They were helpful and honest about everything I needed to know. Rob Risse was More

by good3n
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Risse
Jun 30, 2015 -

Nissan of Troy responded

Thanks for the feedback! We're so glad your first experience buying a car was a positive one. Customer service & satisfaction is always a top priority, and we look forward to working with you again!

June 30, 2015

Competent and great service in a timely manor This was the first maintenance on my new 2015 Rogue and Suburban Nissan of Troy did not disappoint me. They accommodated my schedule acted professiona More

by Jeff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dana Unrue
Jul 01, 2015 -

Nissan of Troy responded

Thank you for the positive feedback! We always strive to accommodate our customers schedule to the best of our ability. We're so happy to hear that you had a pleasant experience with us and we hope to serve you again in the future!

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