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Nissan of Troy
Troy, MI
393 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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393 Reviews of Nissan of Troy
June 22, 2015
Routine Service Appointment I brought my 2914 Altima in for an oil change and tire rotation. I had my dog with me and was greeted promptly when I arrived. My dog was not a prob I brought my 2914 Altima in for an oil change and tire rotation. I had my dog with me and was greeted promptly when I arrived. My dog was not a problem he waited in the waiting room. Tim Moore More
by tjmoore735
Employees Worked With
Danna Unrue and Kevin
June 19, 2015
Friendly and quick service I did not make an appointment for my service (it's a recall), but I also did my regular maintenance and rotation. It took me probably 40-45 mins of wa I did not make an appointment for my service (it's a recall), but I also did my regular maintenance and rotation. It took me probably 40-45 mins of waiting, and they have a private area that I can sit in to do my work (with free wi-fi). Even though I didn't have chance to get a cup of coffee or water (it was out). Generally speaking, I enjoyed the service there. More
by Alex
Employees Worked With
Paul, Kevin Morrison
May 31, 2015
1st rate. Never any issues. Management always there to help Always a positive experience. I especially appreciate the complete vehicle review that is given before you leave service area. I had follow up questio Always a positive experience. I especially appreciate the complete vehicle review that is given before you leave service area. I had follow up question, and submitted through website. Was contacted less than hour after I submitted question. More
by 2ndOutback
Employees Worked With
Tom Marvaso
May 22, 2015
Great customer service on the phone Quick respond wonderful guy dif not buy but wish to do business in the future. I found a used car and bought it. There is a plan to buy in the future Quick respond wonderful guy dif not buy but wish to do business in the future. I found a used car and bought it. There is a plan to buy in the future. Hope we can make business. More
by Leilaharfouch1
Employees Worked With
Steve Growe
May 11, 2015
Fantastic Customer Service When I took my Nissan in for an oil change, recall, and tire rotation - I received excellent customer service and they were very quick. One of the sa When I took my Nissan in for an oil change, recall, and tire rotation - I received excellent customer service and they were very quick. One of the salesman (not mine) even remembered me when I was in the waiting room and he remembered what car I purchased! The personal attention to customers is so refreshing in today's world - I would recommend this dealership to all my family and friends!! More
by Ali
Employees Worked With
Chris Lange
May 10, 2015
Awesome Experience My husband and I never thought we would driver off in a 2015 Nissan Rogue Jermaine gave us confidence in looking at a new vehicle Jermaine Phill is an My husband and I never thought we would driver off in a 2015 Nissan Rogue Jermaine gave us confidence in looking at a new vehicle Jermaine Phill is an awesome sales person. All the other dealers didn't give us options on buying or leasing but Jermaine did he worked with us he didn't push the issue jermaine was polite and very professional thank you so much Jermaine God Bless You More
by shorty
Employees Worked With
Jermaine Phill, Che Shaydak
May 08, 2015
Awesome Had really good experience with Suburban Nissan of Troy. The sales person Oleg Kovtun was really helpful. I traded my old car in for a Kia with very a Had really good experience with Suburban Nissan of Troy. The sales person Oleg Kovtun was really helpful. I traded my old car in for a Kia with very attractive finance. I would recommend this dealer to anybody who is looking for great service. Arun More
by sibipoduval
Employees Worked With
Oleg Kovtun
April 25, 2015
Pathetic Piece of xxxx! They sell you xxxxxxxx, you get xxxxxxxx service and everybody is looking to squeeze money out of your pocket! I have canceled my extended warranty co They sell you xxxxxxxx, you get xxxxxxxx service and everybody is looking to squeeze money out of your pocket! I have canceled my extended warranty coverage for the nissan altima (used) and it has been 4 months and nothing is done about giving my money back. I have sold that vehicle and I still pay for the extended warranty. How does it make sense? I have been literally harassed by the dealer. I have made numerous trips down to the dealership but to no avail. They just dont want to give you your money back. No such delay while taking money from me huh?!?! I call from my cell phone and that dealer will not pick up my calls ever, which forces me to make that trip down. I call from a different unknown number and he picks it up on the 2nd ring, only to know that it is me bothering him again! Piece of xxxx, I strongly recommend not to deal with such losers! It is like I have to beg for my own money. Ridiculous treatment of customers! More
by rooney
Employees Worked With
Tom Marvaso
April 24, 2015
Friendly service I feel confident that when I bring my car to you the work will be done properly. Amir is always very friendly and he hustles. I would definitely recom I feel confident that when I bring my car to you the work will be done properly. Amir is always very friendly and he hustles. I would definitely recommend your dealership. More
by Richi63
Employees Worked With
Amir Chaaban
April 23, 2015
I recommend this dealer. !! They have plenty of stocks... I could choose the car what I need at that time. They also gave me the best deal that I wanted. They have plenty of stocks... I could choose the car what I need at that time. They also gave me the best deal that I wanted. More
by family11
Employees Worked With
Kevin Morrison, Che Shaydak
