Nissan of Troy

Well done! Salesman Reeven S. diligently supported to get the deal I wanted. He is professional and resourceful and ensured we dotted the i's and crossed the t's Salesman Reeven S. diligently supported to get the deal I wanted. He is professional and resourceful and ensured we dotted the i's and crossed the t's. I'm happy. More

Excellent Suburban Mazda of Troy goes out of their way to ensure a great experience. Doug, my sales consultant, was helpful and professional from the moment I w Suburban Mazda of Troy goes out of their way to ensure a great experience. Doug, my sales consultant, was helpful and professional from the moment I walked in. He's extended his hospitality after the sale, and has worked with me to make certain my 2016 Mazda 3 was no less than excellent. More

The most aweful customer service i ever experienced. Extremely poor service. No one greets when u stop by. People dont want ti sell cars. I waited 30 mins until i had to finally leave without seeing a si Extremely poor service. No one greets when u stop by. People dont want ti sell cars. I waited 30 mins until i had to finally leave without seeing a si gle car. This is after i had a appointment. More

Excellent experiance with Suburban Nissan. Kyle was very professional, experienced, and knew all about the Rogue we ended up leasing. Working with his coworkers, he helped us close the deal. Kyle was very professional, experienced, and knew all about the Rogue we ended up leasing. Working with his coworkers, he helped us close the deal. More

Wonderful experience Thank you Doug for being hospitable in service. I had a really good experience in the purchase of my new Mazda CX-5 Grand Touring. I really enjoyed me Thank you Doug for being hospitable in service. I had a really good experience in the purchase of my new Mazda CX-5 Grand Touring. I really enjoyed meeting you and the Mazda crew. I do appreciate your honesty. I'm so happy to have purchased my vehicle there at Suburban Mazda of Troy. Thank you again. More

Saved the Day I met Doug when I was going to pick up the new car. Doug had actually sold a car to a family member in the past, but I forgot to request his name when I met Doug when I was going to pick up the new car. Doug had actually sold a car to a family member in the past, but I forgot to request his name when I went in. By the time I got the information, I was already assigned to someone else. As a result, I ended up working with another representative for most of the deal. When I was checking out the car, I was disappointed to discover that there were more miles on it than I had anticipated. I brought this up with the previous representative, who didn't seem to care very much. Despite this, I decided to go through with the deal. This was my first car purchase so I had many questions, and it was evident that the previous salesman was getting impatient with me. Furthermore, the aforementioned family member received free all-weather floor mats so I decided to ask for them too. At that point, the previous representative basically scolded me for being ungrateful for all he had done for me. This was when I spoke with the manager, who reassigned me to Doug. Both Doug and the manager were very kind to me and apologized greatly for the way I was treated. They both offered me amenities to make up for my poor experience. Doug was also very patient with all the questions that I had and walked me through the entire process of acquiring the vehicle. He then took time to help me set up the car to my liking and explained all the features and how to use them. By the time I drove off the lot, I was very happy with my purchase. Doug really did save the day. More

Fabulous service! I received excellent service when taking my Murano in for an oil change, multi-point inspection and tire check. Was greeted by a very bright professi I received excellent service when taking my Murano in for an oil change, multi-point inspection and tire check. Was greeted by a very bright professional, Danna Unrue, who was very clear and prompt in describing what service my car needed. She also determined which coupon I had that would give me the best deal. They gave me a bottle of water while I waited and patched up my tire for free. And of course, I love that they wash the car before giving you the keys back. There were a lot of other cars there for service, yet I was in and out in less than one hour. I would highly recommend Suburban Nissan of Troy for service or purchasing a vehicle. I originally bought my 2009 Murano there and had a great experience with that as well (which says a lot!). Thank you!! Since we own two Nissans, we'll see you again soon!! More

"Best Dealership,Friendly Staff,"Excellent !!! my lease was ending I was thinking about leasing a different crossover Jermaine was very helpful he gave me a great deal and I even up grade! " I lo my lease was ending I was thinking about leasing a different crossover Jermaine was very helpful he gave me a great deal and I even up grade! " I love my new Nissan"the dealership was excellent I will truly recommend the Suburban Nissan Dealership. Everyone there were so very helpful! Thank you??Cheryl More

Great experience I had great experience working with sales guy Kyle torkler. He is the most helping and efficient sales guy at Nissan suburban. Highly recemond his ser I had great experience working with sales guy Kyle torkler. He is the most helping and efficient sales guy at Nissan suburban. Highly recemond his services More

Nice Dealership, People are kind I enjoyed my experience when leasing my new spectra from Suburban Nissan. The people were helpful and they tried to work with me when coming up with a I enjoyed my experience when leasing my new spectra from Suburban Nissan. The people were helpful and they tried to work with me when coming up with a deal. The car is great. More