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Nissan of Torrance

Torrance, CA

Overview
Employees
Reviews
Vehicles
4.5
2,733 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,733 reviews

August 29, 2024

I had a really good experience at Torrance Nissan, in and out in no time! More

by Neia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell
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Aug 31, 2024 -

Nissan of Torrance responded

Hello Neia, we're happy to hear you had such a positive experience with our team! Thank you and have a fantastic day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 28, 2024

Lack of clear communication, poor customer service. Employee needs better training and awareness on his own demeanor More

by KAT.HERNANDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michael
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Aug 31, 2024 -

Nissan of Torrance responded

Hello Kat, please reach out to us at (310) 536-4000 x2225 or x2249 at your earliest convenience and we will do our best to resolve this with you. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

As a service representative from Torrance Nissan, given his attitude honesty & performance, Jimmy Vasquez is on my nice list this Christmas. I've yet to come across a service team like the one in Torrance. More

by Stratagem
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
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Aug 31, 2024 -

Nissan of Torrance responded

Hello, our team strives to deliver an excellent experience and are glad you found this to be the case during your visit. We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

Nissan of Torrance is the best car dealership that i have ever had the pleasure of visiting, for service on my nissan. More

by BILLYBOLTON64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard Burns
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hi Billy, thank you for taking the time to leave a review for us at Nissan of Torrance. We are so glad that we were able to go above and beyond your expectations! It's reviews like this that give us motivation and help us ensure we provide high-quality care. Thank you again for leaving us this response, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

Great staff and always welcoming at Nissan of Torrance. Mandez is my top pick for cars and trucks. More

by PHILLIPSBRANDON74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Mandez Jones
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Aug 31, 2024 -

Nissan of Torrance responded

Hello Brandon, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 27, 2024

Excellent customer service. The service technician was very courteous and provided all of the information I needed. I was very pleased with the overall service of my vehicle. More

by Kavin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marcell
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello Kavin, we're glad you had such a wonderful experience with us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 24, 2024

Jimmy Vasquez was rude and dismissive. The dealership did not honor something that was promised. I was very disappointed. More

by MARTINEZANGEL577
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like a better understanding of your experience so that we can better assist you, if you are willing, please contact us at 310-536-4000 x2225 or x2249. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 24, 2024

Thank you for your excellent service I have good experience for bring my car any time. More

by MORENAMENDEZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello, we're glad to hear you enjoyed your visit. Thank you for taking the time to leave a review. Until next time, take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

August 23, 2024

Breach of trust! Check Engine light on my Nissan Juke popped up less than driving 50 miles post getting the car serviced at this center! When I took it back, they More

by link2viki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jimmy Vasquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Nissan of Torrance responded

Hello Vikram, we are disappointed to hear that your experience was anything less than excellent. I did speak with Jimmy regarding your experience, and he did state that he mentioned your engine light could have came on due to your air box being broken as it was broken upon your arrival to our facility. If you wish to further diagnose, we do have a diagnostic fee of $273 as he stated. If you wish to further discuss, please feel free to contact us at 310-536-4000 x2225. Kind Regards, Elizabeth Reyes Customer Relations Manager

August 23, 2024

Jimmy was very nice and helpful, the service was also very good. I will continue taking my vehicle to you. More

by ELSA96346
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jimmy Vasquez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 24, 2024 -

Nissan of Torrance responded

Elsa, we're happy you found our staff to be so supportive during your experience here at Nissan of Torrance. We do hope we can be of assistance in the future. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

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