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Nissan of Torrance

Torrance, CA

4.4
2,182 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,182 reviews

May 31, 2024

Service is a snake. i would never use them again. I did not have a good experience with them! More

by ROBINSON.BARBARA2626
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
No
Employees Worked With
Manny Villegas
1.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

Service was great and efficient. I received my car at the promised time. Didn’t have to wait long More

by Mymy33
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2024

May 29, 2024 at night got message to pick up our car at Nissan of Torrance. if not we will get charge for rent a car and car storage. 1. Your shop has been damage our car. 2. We have our normal life to More

by pay_bansai
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Elizabeth Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2024 -

Nissan of Torrance responded

Hello, we regret to hear that your recent experience was anything less than exceptional. We would like to get more information about your experience, but unfortunately, I was unable to find you in our database based on your username. We would like the opportunity to address your concerns. Please reach out to us directly at (310) 536-4000 x2225 or x2249 when you have a moment. Thank you, and we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

Very long wait time for an oil change and tire replacement. Waited 6hours for that More

by DWAINE1328
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Richard Burns
2.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Nissan of Torrance responded

Hello, thank you for taking the time to provide us with your feedback. I did speak with your Advisor and stated we tried getting you in and out as quickly as possible. Our busiest days are on Friday and Saturdays; however, we do our best to try to accommodate our walk-in customers. We will continue to use our customers feedback to improve. Thank you and take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

Manny was very helpful and my car was ready when he said and they washed my car,great service More

by JAMESVPICARELLO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Nissan of Torrance responded

Hello James, we're glad you had such a wonderful experience with us! We sincerely thank you for the positive review and look forward to seeing you again soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

I like to bring my 2 Nissan cars here for service because of their excellent service. They are very helpful and professional. Manny is great and knowledgeable. More

by SBURGA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Nissan of Torrance responded

Hello, we're so glad that we were able to go above and beyond your expectations! We thank you for choosing Nissan of Torrance. Kind Regards, Elizabeth Reyes Customer Relations Manager

May 28, 2024

The dealership reached out because my car needed maintenance and I was able to make an appointment. I dropped off my car with Michael, he was quick and helpful. He gave me my price and when my car w More

by SABRINA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael
May 29, 2024 -

Nissan of Torrance responded

Hi Sabrina, we are very happy to have provided you with such a positive and quick experience! We look forward to your next visit! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 26, 2024

Manny was awesome! He was very kind, helpful and kept me posted as the repairs were being made. More

by DIANEREED0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Nissan of Torrance responded

Hi Diane, thank you so much for your positive comments about Nissan of Torrance! If you're ever in need of more help, please let us know! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 24, 2024

Every body is helpful and do their best to have work done in a reasonable time More

by Blanca
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I believe his name is Marcell
May 29, 2024 -

Nissan of Torrance responded

Hello Blanca, thank you for your kind words and this wonderful review! We hope to see you soon! Kind Regards, Elizabeth Reyes Customer Relations Manager

May 24, 2024

Worst service ever. Worst service advisor. They couldn’t repair my car but I was charged a lot. The service engine light came back on my way home from Nissan. I want More

by SEASIDE1717
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2024 -

Nissan of Torrance responded

Hello, we pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. We would like the opportunity to address your concerns. Please reach out to us directly at (310) 536-4000 x2225 or x2249 when you have a chance. Thank you, and we look forward to hearing from you. Kind Regards, Elizabeth Reyes Customer Relations Manager

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