Nissan of Torrance

I gave Nissan 4 stars only because of Mitch. Good attitude good service. Majority of Employees don’t even acknowledge you. Service used to be better. Service has dropped. Not happy. Mitch is good bu attitude good service. Majority of Employees don’t even acknowledge you. Service used to be better. Service has dropped. Not happy. Mitch is good but he can’t keep every customer happy. More

I had my Jeep stolen. I didn’t have gap coverage so I bought an inexpensive car the Altima from Carvana. I brought the car in for a maintenance check and Mitch was very honest with me about the car and I bought an inexpensive car the Altima from Carvana. I brought the car in for a maintenance check and Mitch was very honest with me about the car and I trusted his advice. I was given a Rogue loaner while my car was being repaired. I live where the roads are very curvy and the Rogue just hugged the road and I loved being back in an SUV. When I came back Al helped my with the bad loan I was in and found me a great rate. He worked very hard to find it and I was very grateful for his help. Jose then helped me wrap it up. I was tired after an entire day and Jose helped me to retrieve all my items out of the Altima. He showed me the new additions to the Rogue and connected my blue tooth to my phone. I thought the entire team was terrific! And I love my new Altima. Thanks! More

Veronica was very helpful and very polite , over all a great experience.The service on my car was done quicker than other times.I will definitely look for Veronica again great experience.The service on my car was done quicker than other times.I will definitely look for Veronica again More

Took car in for service, had same issue a year ago, told them to check history and replace same part. They ignored history wasted weeks of my time, crashed my car when I came to pick it up, sent it to body them to check history and replace same part. They ignored history wasted weeks of my time, crashed my car when I came to pick it up, sent it to body shop, repair was never done. Brought it back, they claimed it worked correctly, refused to do anything further. Had to take car to another dealer. Never go to this dealer! More

The service charge for diagnostics was not explained properly to me even after I asked for the price. I was under the impression that the price I was told was all inclusive not per concern diagnosed so properly to me even after I asked for the price. I was under the impression that the price I was told was all inclusive not per concern diagnosed so I ended up having to pay more than I expected because I had 2 concerns diagnosed. All in all a bad experience as I had to wait a whole day just to diagnose my car only to be told what I already knew. More

Very good service. Nothing to complain about. I will tell my friends about the excellant service Torrance Nissan does. You have my business for a long time my friends about the excellant service Torrance Nissan does. You have my business for a long time More

I always get good service nice group of people who seem to care an always have the answer to t needs, I just wish I had more time to learn more about my car to care an always have the answer to t needs, I just wish I had more time to learn more about my car More

The service department did a great job of diagnosing the problem and completing the repair. Go Nissan Service. I will definitely return with any future repairs. problem and completing the repair. Go Nissan Service. I will definitely return with any future repairs. More

As a first time buyer had a good experience with the sales consultant Jose Enriquez. Very helpful in search of my new car and friendly. sales consultant Jose Enriquez. Very helpful in search of my new car and friendly. More

Service Dept lacks Customer Service skills, slow response, slow to repair, failure to test repairs, lack of energy and enthusiasm, lots of standing around, parts not stocked, what more can I say! response, slow to repair, failure to test repairs, lack of energy and enthusiasm, lots of standing around, parts not stocked, what more can I say! More