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Nissan of Torrance

Torrance, CA

4.4
2,536 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,536 reviews

February 09, 2021

It was the worst service I have ever had. Very unsatisfied and poor professionalism. THE WORST AND I WILL NEVER RECOMMEND ANY BODY THAT I KNOW TO THAT BRANCH EVER AGAIN. POOR QUALITY. More

by OdY
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Chris Figueredo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Gutierrez
Mar 03, 2021 -

Nissan of Torrance responded

Hi Ody, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you were not satisfied with your visit. Thank you again for taking the time to let us know how we can improve. Take care.

February 08, 2021

Excellent service!! Great Team!! Refreshments and as a healthcare worker I seen they’re practicing great social distance rules. 4/5 Stars Nissan of Torrance More

by LUVJAZZ10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Feb 11, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 06, 2021

Chris was awesome however my services were not. Went in twice after service and left with a bigger problem. My fat sounds horrible after getting rear brakes done and they even changed them twice because of More

by SALAM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Figueredo
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2021 -

Nissan of Torrance responded

Hello Salam, we're disappointed to hear of the negative experience you had at our location. Thank you for bringing this to our attention. We will use your comments to refine our efforts to ensure this issue does not happen again. Take care!

February 05, 2021

They were nice and accommodating. My sales person was off 2 days after the transaction and I required I financial modifications, another sales representative was able to efficiently close the deal. Very pl More

by KARB19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jose Enriquez
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Albert
Feb 11, 2021 -

Nissan of Torrance responded

Hello, we appreciate your positive review about your recent experience with us! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 05, 2021

I was really happy with the quality of service that I received on yesterday. The service was thorough and complete. I have no other remarks at this time. More

by LDLYDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas, Claudio Gutierrez
Feb 11, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan Of Torrance! We can't wait to see you again, have a great day. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 04, 2021

Great service, reviewed all the service records history to recommend needed work. They issue coupons to save and have a rewards program. Highly recommend this dealership for service. More

by HEATHERNESBITT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Feb 11, 2021 -

Nissan of Torrance responded

Hello Heather, we are glad we could help! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 04, 2021

I was completely satisfied with your customer relation service and service technicians explaining clearly all work to be done. I will be returning to finish work that has to be completed, thank you. More

by ROBERTBELTRAN64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Moses, and Lia
Feb 11, 2021 -

Nissan of Torrance responded

Hello Robert, we're happy you found our staff to be so supportive during your experience here at Nissan Of Torrance. Please don't hesitate to reach out if there's anything additional we can do for you. Kind Regards, Elizabeth Reyes Customer Relations Manager

February 03, 2021

Jordan was great, they sent a car for me (I had the car towed in ahead of time) and everything was ready at the time promised. More

by ALISON
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Blas
Feb 11, 2021 -

Nissan of Torrance responded

Hello Alison, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Kind Regards, Elizabeth Reyes Customer Relations Manager

February 01, 2021

Everyone there was great. Manny and Service really took care of me and made me very comfortable about the work that was to be done More

by RYLOTT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Manny Villegas
Feb 03, 2021 -

Nissan of Torrance responded

Hello, thank you for your kind words and this wonderful review! If you're ever in need of more help, please let us know! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

January 29, 2021

Every time I go in for service I’m always satisfied with the customer service, they make sure I’m to find the best deal of the day. Thank you all. More

by ILLIEWAYMUSIC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Figueredo
5.0
This rating includes all reviews, with more weight given to recent reviews.
David Campos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Manny Villegas, Claudio Gutierrez, Veronica Hernandez, Mitch Quintana, Jordan Blas
Feb 03, 2021 -

Nissan of Torrance responded

Hi, thank you so much for your positive comments about Nissan Of Torrance! It's experiences like yours that really keep us motivated! We hope to be of service to you again in the future. Kind Regards, Elizabeth Reyes Customer Relations Manager

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