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Nissan of Torrance

Torrance, CA

4.4
2,298 Reviews
Welcome to Nissan of Torrance, serving the Torrance area with a wide selection of new Nissan vehicles and quality pre-owned cars, trucks, and SUVs. We welcome the opportunity to serve you, and our goal is to put you behind the wheel of the Nissan that is right for you. Please feel free to browse our new and used inventory, research financing options, or request a quick quote on a vehicle. You can even schedule service or order parts for your vehicle. If there's anything we can help you with, please send us an email or call us at (424) 269-6255. We look forward to serving you!
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20550 Hawthorne Blvd

Torrance, CA

90503

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Showing 2,298 reviews

October 05, 2020

The service manager is amazing! After having my brakes replaced last year the new brakes squeaked...loudly. After several unsuccessful attempts to fix the problem I asked to speak with the Service Manage More

by ecalirose
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
1.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2020 -

Nissan of Torrance responded

Hello Ecalirose, we're happy you found our Service Manager to be so supportive during your experience here at Nissan Of Torrance. Reviews like this give us motivation and help us ensure we provide high-quality care. We're looking forward to your next visit with us! Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 04, 2020

The worst experience I’ve ever had at a dealer ship. Never coming back here. What was supposed to be a regular maintenance/tune up turned out to be a colossal disaster and huge inconvenience. They didn’ More

by Lex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mitch
Oct 13, 2020 -

Nissan of Torrance responded

Hello Alex, Thank you for bringing this matter to our attention. We regret that you had a negative experience. We understand what an inconvenience this was and we truly apologize. However, we are glad the problem was fixed. We will use this as an opportunity to improve. Once again thank you for b ringing this matter to our attention. If you need anything additional our team is happy to help. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 03, 2020

Chris was great and I appreciate the prompt service. I would've given it 5 stars but this twenty five word minimum is wack af. More

by DANTECARDONEWLA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris
Oct 03, 2020 -

Nissan of Torrance responded

Hello Dante, Thank for you comments about our team. We're glad to hear we delivered such a great experience. Unfortunately we have no control over the social media sites and their regulations. If there's anything further we can do for you, we are happy to help! We're looking forward to your next visit with us! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 02, 2020

Dealer was clean time spent was okay and my service person explained everything! Giving up my Nissan other than that I would be back again! More

by JMARTIN28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 13, 2020 -

Nissan of Torrance responded

Hi Jmartin, thank you so much for your positive comments about Nissan Of Torrance! We really appreciate your positive review and high star ratings! We are always more than happy to assist you if anything else comes up. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 02, 2020

Thank you Mitchell Q. You made me feel at ease. My vehicle was serviced and I did have to return the next day because a part had to be ordered. I was in and out relatively quickly each day. Thank yo More

by Joy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mitchell Quintana
Oct 03, 2020 -

Nissan of Torrance responded

Hello Joy, We are happy to hear that our team member Mitch provided such a wonderful experience. We are glad he made sure that your service experience was smooth and fast. We will be sure to pass along your comments to Mitch. Thank you once again for the excellent feedback. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2020

No matter who I work with at Nissan of Torrance I receive excellent service. Once I had an experience that was less than perfect and the team at Nissan of Torrance corrected the issue immediately. They are More

by Tisha M.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Nissan of Torrance responded

Hello Tisha, Thank you for taking the time to tell us about your most resent experience. Our top priority is to provide top quality service, and we are glad to hear your visit was the case. We thank you for choosing Nissan of Torrance, and we truly appreciate your loyalty. Until next time, take care. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2020

Very professional! I purchased my Nissan at a F*rd dealership. They did not have the necessary equipment to address my issues. This dealership not only fixed the problem, they also provided a loaner v More

by PIGGEEBRIDGETTE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
3.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2020 -

Nissan of Torrance responded

We are so happy to hear that our staff was able to help repair your vehicle and accommodate you with a loaner while your car was being serviced. I will make sure to pass along your wonderful feedback to Claudio. We are always happy to help should anything else come up. Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2020

In all honesty I’m stuck on coming to repair my car at In all honesty I’m stuck on coming to repair my car at The Nissan Service center only Claudio as are all other techs - professional courteous - expl More

by Kids4393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Claudio Hernandez
Oct 03, 2020 -

Nissan of Torrance responded

Hello, we would like to thank you for your excellent feedback about our team at Nissan of Torrance. We can not thank you enough for your business. It is reviews like yours that truly keep us motivated. We are always happy to help should anything else come up. We look forward to your next service visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

October 01, 2020

The service rep who I worked with was great, very friendly & efficient. I was able to easily get a ride back home - thank you to the cashier. A big thank you to the tech who washed my car - it was so More

by CASSIMFLEMING80
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : I do not remember their names, I would like to thank the service tech, cashier & tech who washed my car
Oct 03, 2020 -

Nissan of Torrance responded

Hello, Thank you so much for taking the time to tell us about your recent service experience. Our team strives to provide excellent customer service, and we are glad that was achieved during your visit. We look forward to your next visit. Take care! Kind Regards, Elizabeth Reyes Customer Relations Manager

September 30, 2020

Great service and great location, but depending what type of service is being done on your vehicle, could mean a very expensive repair bill, or an acceptable repair bill. Major repairs will ruin many househo More

by FOUR17PC
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Elizabeth Reyes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris
Oct 03, 2020 -

Nissan of Torrance responded

Hi , we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Thank you again for the great review! Kind Regards, Elizabeth Reyes Customer Relations Manager

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