Nissan of Elk Grove

The Sale Rep. A.J. Went was above and beyond in his customer service. He brought the car to our home for us to look at. We did most of the trasaction from the comfort of our home over the phone. So we customer service. He brought the car to our home for us to look at. We did most of the trasaction from the comfort of our home over the phone. So we didnt have to spend hours at the dealership. And when it was time to finalize the paperwork he came and picked us up. A.J. and Nissan of Elk Grove puts the customers needs first and it shows. This dealership put a lot of thought into the customers wants and needs in the set up of its operation and the quality of their staff. I have never walked away from a buying experience with such a confident feeling not only in my purchase but in a dealership. I would recommend to anyone buying a car today to take a serious look at Nissan and Nissan of Elk Grove and to ask for A.J. Went. This combination is a winning combination. More

Great customer service. Cruz helped me get my car worked on as soon as possible because I had plans to go out of town. on as soon as possible because I had plans to go out of town. More

The appointment setting and scheduling over the phone was friendly and highly professional, however, I have to take car back because key lock does not open trunk making it necessary for me to have to return friendly and highly professional, however, I have to take car back because key lock does not open trunk making it necessary for me to have to return for further service. Also, I was told that appontment would take no more than an hour, but had to wait more than two. I thought that having an early morning appointment would have gotten my work done on time. More

Service performed quickly. I love the fact that quick lube is open at 7 am. lube is open at 7 am. More

Nissan of Elk Grove has always had the "Can Do" attitute. I appreciate that so we don't waste time. I have had all my services done at this dealership even though other dealerships are closer to my home. I I appreciate that so we don't waste time. I have had all my services done at this dealership even though other dealerships are closer to my home. I trust their judgment. Thank you. Debbie Cranston More

John has helped me on several occassions, and he is always courteous. Even before having an encounter with John, Elk Grove Nissan is always outgoing when it comes to pleasing their customers. I have do always courteous. Even before having an encounter with John, Elk Grove Nissan is always outgoing when it comes to pleasing their customers. I have done transactions in just about all departments ie: service, sales, parts, quick lube and they are always very helpful, friendly and as prompt as they can be. More

was only in for an oil change and ispection and i only give top ratings if there was an over and above effort. give top ratings if there was an over and above effort. More

Other than the price for the maintanence (~$280), I am fully satisfied with this dealership and it's staff. fully satisfied with this dealership and it's staff. More

Service person discouraged my reporting an intermittent problem with the steering column lock. For an required upgrade to the rear wiring harness, inspection and oil change the cost was much to high. problem with the steering column lock. For an required upgrade to the rear wiring harness, inspection and oil change the cost was much to high. More

I have given this review because the service department was very friendly, answered all of my questions and very accommodating to my needs. I have NEVER received poor service from Nissan of Elk Grove sinc was very friendly, answered all of my questions and very accommodating to my needs. I have NEVER received poor service from Nissan of Elk Grove since the day I decided to purchase my Altima. More