Nissan of Elk Grove

Had a 2000 Nissan Sentra that needed to be traded in. Was looking for another used car and Vu found us a great car. However when it came time to purchase it was discovered a new car would be the way to go. O looking for another used car and Vu found us a great car. However when it came time to purchase it was discovered a new car would be the way to go. Our terms and theirs were accepted within a matter of minutes. Kept the price to what could afford and left with a great 2011 Nissan Versa. The car handles great and we got the greatest deal I think. Grant in finance was amazingly professional and got us through the process quickly. I strongly suggest seeing these 2 men. Vu and Grant. I will be going back to Elk Grove Nissan again and again. More

Service Advisor Cruz was very helpful. She stepped in to support my normal Service Advisor John Brooks who was out due to an emergency. Cruz was very friendly and helpful, providing the excellent service t support my normal Service Advisor John Brooks who was out due to an emergency. Cruz was very friendly and helpful, providing the excellent service that has become the "norm" for NoEG. Nissan Tech - Scott Groshong, again - the only Nissan Tech that I use - continues to provide excellent service. Scott is the ONLY Nissan Tech that services my families vehicles. I trust him, his work and his observations and recommendations. More

I thought the customer service was ok I was very please with the work and the price. I actually got the work done for less than the quoted price, and that's a first for me. Given that quality and reliable with the work and the price. I actually got the work done for less than the quoted price, and that's a first for me. Given that quality and reliable work at a good price are the most important factors for me, I'm well pleased with my service experience at Elk Grove Nissan. They also provide me with a free loaner car for two days while my car was in their posession. I definitely will use their service in the future. More

Tina provides outstanding customer service. She treats the customer with the utmost respect. She really understands the customers needs and is very knowledgable about Nissan service. The great service tea the customer with the utmost respect. She really understands the customers needs and is very knowledgable about Nissan service. The great service team is a big reason that I'm a repeat customer. Le Airheart More

Mel helped me through the buying process to make it seamless. The service was great. He was not pushy, just anwered any question that I had. He helped me through the negotiation until I was satisfie seamless. The service was great. He was not pushy, just anwered any question that I had. He helped me through the negotiation until I was satisfied. Dearlership was very friendly on all visits since purchase. More

We were EXTREMELY impressed with Rico. We originally had an appointment with someone else, but he had forgotten that he made the appointment with us. Rico was very understanding to our needs and to what we an appointment with someone else, but he had forgotten that he made the appointment with us. Rico was very understanding to our needs and to what we were looking for, without being aggressive about selling us the car. This was our second vehicle purchased from Elk Grove Nissan and we would GLADLY do business with them again, especially Rico. Thank you again for all of your efforts and your hard work! More

I was very moved by the service quality and personnel attention provided by the service team. I will be looking forward for my next visit. Keep up the good work guys.I had prior bad experiences with the attention provided by the service team. I will be looking forward for my next visit. Keep up the good work guys.I had prior bad experiences with the dealership , where the sales person was not willing to sell me the vehicle i wanted , instead he was forcing me to get something else. Due to this i went to Roseville to get my cars. I think with the level of service and satisfaction i received from the service team. I will recomend this center to others for the value added service. Thanks Jagjit and the team at express center. Kudos! Thanks Arveen Deo More

I had a great experience from this dealership. There was no one hovering outside the dealer like hungry wolves. I found it very welcoming and professional. There was no peer pressure and it was all about wo no one hovering outside the dealer like hungry wolves. I found it very welcoming and professional. There was no peer pressure and it was all about working with us and making sure we were satisfied on our purchase. I would recommend my family, coworkers and friends for their best customer service and the car of their dreams. More

Melvin was great. He took the time to explain the vehicle and was patient with my husband's many questions. He stayed with us during the whole process and made us feel like we were all that was important. and was patient with my husband's many questions. He stayed with us during the whole process and made us feel like we were all that was important. The finance guy was efficient and obviously very knowledgable about what he was doing. More

Our dealer was Ron K. He was wonderfully personable, honest and sincere. Adjectives that I would not normally readily use to describe a car salesman. He was proactive in meeting our needs and anytime I honest and sincere. Adjectives that I would not normally readily use to describe a car salesman. He was proactive in meeting our needs and anytime I had a question or issue re: my car, he took time to listen to what I was saying and addressed the issue. I will be a return customer. More