
Nissan of Elk Grove
Elk Grove, CA
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 10:00 AM - 7:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Omar was AWESOME!!! I went to Future Nissan in Roseville first and got sucked into their shenanigans for over FOUR hours! But once I got to Elk Grove and was introduced to Omar the process was simple and ea first and got sucked into their shenanigans for over FOUR hours! But once I got to Elk Grove and was introduced to Omar the process was simple and easy. He was upfront and honest about everything. He didn't play games and treated me with respect. He gave me plenty of time to make my decision without high pressure. Will NEVER go back to Roseville! Go to Elk Grove Nissan!!! Thanks Omar! More
Wow, where to begin. This was my girlfriend and I's first new car buying experiencing so sufficed to say we were nervous and a little intimidated. We were helped by Omar and continued to talk about the Altim new car buying experiencing so sufficed to say we were nervous and a little intimidated. We were helped by Omar and continued to talk about the Altima's. We weren't too happy with settling for that car and that's when Lorin said the magic word to my girlfriend Jessica; Maxima. sigh... We ended up leaving with a 2011 Maxima SV with everything in it including the kitchen sink. Throughout the whole process though, Omar and Lorin were more than accommodating and friendly. Omar even shared his secret stash of snacks with us! When negotiating price, they were always more than fair and also willing to work with us. We left Elk Grove Nissan with a great experience, a great car with a great price, and a great sense of pride in our local dealer. I would absolutely go back for my next purchase and recommend Omar to our friends. You are a car selling god in a world full of mortal salesmen, sir. Well, that might be a little extreme but the guy is a rockstar. Thanks again! More
We were over and hour late for our appointment and the service department was still able fix the problem and return our vehicle before 1:00 PM. I was almost certain that the repair would take all day and service department was still able fix the problem and return our vehicle before 1:00 PM. I was almost certain that the repair would take all day and that the part(s) would need to be ordered. Thanks More
I was greated by Tina. I called a day ahead to schedule for a recall repair. I spoke to Regina and I mentioned that the "Service Engine Soon" light is on and any possibility that the mechanic can take a lo for a recall repair. I spoke to Regina and I mentioned that the "Service Engine Soon" light is on and any possibility that the mechanic can take a look at it while repairing the recall. She said ( No problem, the mechanic can take a look at it). When I mentioned it to Tina, she responded ( Regina only books appointments and she is not familiar with the Servics Department Policy). She said it Would be $60 to diagnose and additional charge for repair. If the individual makes the appointment should not pass on missleading and wrong info to customers. When I called to be picked up by the shuttle ,I was on hold and listening to recorded messages to bring your car for free diagnosis. I mentioned it to Dave, and he was really aggitated and very unprofessional said ( take it to your mechanic to diagnose it,or leave the car for at least six hrs ). I think both Tina and Dave were rude, unprofessional, and not customer service oriented. I am very disappointed on the customer service I have received. Best Regards, Abdul Bassia More
Always receive friendly, professional and quality from John Brooks and Scott Groshong of Nissan of Elk Grove. I only schedule appointments with Nissan Tech - Scott Groshong. His attention to detail and John Brooks and Scott Groshong of Nissan of Elk Grove. I only schedule appointments with Nissan Tech - Scott Groshong. His attention to detail and quality work is 2nd to none. I trust him with my family vehicles. By the way, the only reason "price" is only good is well because - well even though I got "good pricing" .. I always want better. More
I have been dealing with Nissan of Elk Grove for a few years now and have always been treated with great service and respect, in fact Angie and John always call me by name we kid each other a lot and that years now and have always been treated with great service and respect, in fact Angie and John always call me by name we kid each other a lot and that shows me that they care. Everyone always has a hello or a smile even if it's just in passing. More
Yesterday, we had our brand new 2011 Nissan Version 1.8SL worked on for a faulty IKey (kept getting the red key light and the car wouldn't start). Thanks to Cruz Solorzano's very hard work, and the expert h worked on for a faulty IKey (kept getting the red key light and the car wouldn't start). Thanks to Cruz Solorzano's very hard work, and the expert help from Fred Noda the master mechanic, the problem was resolved very quickly. Cruz went out of her way to call us on her day off, and set us up with Fred to get to the bottom of the problem. As a result, we got the car back in one day. We feel that both Cruz and Fred went beyond the call of duty, and should be highly commended for their hard work. More
I would not recommend the this dealership to anyone. I went in to look at there 2011 sentras. I drive a ford focus 2010 with 15000 miles on it. It is in prime condition still i got offered $9000.00 for went in to look at there 2011 sentras. I drive a ford focus 2010 with 15000 miles on it. It is in prime condition still i got offered $9000.00 for my trade in. On kelly blue book the low is $11575.00 I had to ask Joe Luiz the salesperson 3 times what my trade in was. He then couldnt even tell me the interest rate when he came back with an offer. Save yourself the hardache and go some where else. More
I would definitely recommend this dealership to anyone who wants good customer service along with quality work. I have bought 2 vehicles from this dealership and whenever i take it in for service, the sta who wants good customer service along with quality work. I have bought 2 vehicles from this dealership and whenever i take it in for service, the staff is very friendly and they always explain what would benefit me and my vehicle. I have been taking my vehicles to this dealership driving almost 20 miles each way for the past 2 yrs and never had any complaints about service. With oil change they'll wash your vehicle, vacuum the car, check tire pressure, all for one low price. Excellent Dealership. More
Went to the dealership for a recall on my Armada, turns out it had 3 recalls. Nothing really major as my Armada has never had any problems ever since I bought it. I was amazed at the customer service there out it had 3 recalls. Nothing really major as my Armada has never had any problems ever since I bought it. I was amazed at the customer service there in the service department. Not only did they accept my vehicle for the recall, they notified me of the other two, offered me something to drink and also offered to shuttle me back to my house and call me upon completion. While I was there, I decided to look around the lot. Great sales talk from the guy helping me out with a 2010 Platinum Armada (can't remember his name though, I think it was Vu?). Very knowledgeable and helpful. Even offered to give me a quote on my Armada if I decided to trade it in. I loved that Armada he showed me but unfortunately I am really hesitant in buying a vehicle since I have been a victim of identity theft, and with all these dealerships checking my credit and turning me away, I shy away from even asking anymore. But VU? even told me he would see what he could do if I ever decided to try. Great guy! The payment counter was very friendly as well. They even gave my Armada a courtesy car wash (and it needed it) LOL ... all in all Nissan of Elk Grove has THE very best group of individuals working as a great team. Well-oiled machine! Thanks again. V/R, AM2(AW) Wendt U.S. Navy More