Nissan of Elk Grove

Always had excellent experience when I come. Lane the manager is awesome. He’s very nice, friendly, and answer all my questions. He offered to wash my car and vacuum my car too. Lane the manager is awesome. He’s very nice, friendly, and answer all my questions. He offered to wash my car and vacuum my car too. More

My first New car I loved it here! Great customer service from Edwin and his team. He waited for me til I was ready, and he was prepare with paperwork to speedy up the I loved it here! Great customer service from Edwin and his team. He waited for me til I was ready, and he was prepare with paperwork to speedy up the process. I'm definitely satisfied and I hope to buy another car here sooner than later. More

Amazing Customer Service!! Great people skills and owe this guy alot for helping us get our new car, much appreciated, this guy is great and very friendly, 5 stars out of 5!! Great people skills and owe this guy alot for helping us get our new car, much appreciated, this guy is great and very friendly, 5 stars out of 5!! More

Excellent Customer Service in their Service Department My experience with the service department at Nissan of Elk Grove was excellent. They’re very thorough with their explanations on their work. They full My experience with the service department at Nissan of Elk Grove was excellent. They’re very thorough with their explanations on their work. They fully explain what’s wrong width the vehicle and provides many options on how to fix any issues. They’re waiting area is comfortable and clean and they accommodate their customers with free shuttle rides to wherever they need to go. More

They dont' know about their affiliates I know it's weird that a dealership would know everything about their affiliates but at least they should know about the services that their affiliate I know it's weird that a dealership would know everything about their affiliates but at least they should know about the services that their affiliates give. I bought a Nissan Sentra that came with Roadside Assistance. I called the Roadside Assistance number and was given the option of contacting Emergency Roadside or "Reporting a Tire Hazard" which I think driving around with a spare tire counts. So the person I was able to get in contact with told me that I tire replacement was covered and that I could take my car to a certified tire shop and get a new tire at no cost to me, the tire shop would simply call the number I called and voila. Well when I called Nissan, the people, has/had no clue what I was\am talking about. I took my car to Nissan and wanted to take it to Nissan because if I'd had taken my car to a regular old tire shop then they wouldn't be able to match the tread of the remaining three tires. Again, they didn't know what I was talking about. Really sucks. However, Kelly has been helpful calling the Roadside Assistance number and getting me through this, she's been amazing. More

awesome experience We called steven yesterday about buying a car for my nephew. set up an appointment with him today test drived the Nisaan Sentra and my Nephew loved it We called steven yesterday about buying a car for my nephew. set up an appointment with him today test drived the Nisaan Sentra and my Nephew loved it and bought the car. thank you stevenChau More

Sentra 2017 First I want to thank Steven Chau for the wonderful service and helpful knowledge on the vechicle. The process was short and sweet very happy with the First I want to thank Steven Chau for the wonderful service and helpful knowledge on the vechicle. The process was short and sweet very happy with the Car! More

Dealership that actually works for their customers These people were nothing but nice to me. Took care of me. Listened to my wants. Listened to my budget. Took their time. Didn't rush me. I'm honestly These people were nothing but nice to me. Took care of me. Listened to my wants. Listened to my budget. Took their time. Didn't rush me. I'm honestly happy with the choice I made and definitely would recommend this place to friends and family. More

Good service Good price and great service!! I was able to get what I wanted for a descent price. Be prepared to spend 2 hours negotiating your interests! Good price and great service!! I was able to get what I wanted for a descent price. Be prepared to spend 2 hours negotiating your interests! More

Compra de Vehículo Nuevo Muy buen servicio al cliente, encontré El vehículo que buscaba para mi familia y a un precio accesible. Gracias a Nissan of Elk Grove.100% recomendado Muy buen servicio al cliente, encontré El vehículo que buscaba para mi familia y a un precio accesible. Gracias a Nissan of Elk Grove.100% recomendado More