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Nissan of Cool Springs

Franklin, TN

4.8
2,108 Reviews

212 Comtide Court

Franklin, TN

37067

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2,108 Reviews of Nissan of Cool Springs

January 24, 2025

Very courteous and efficient service. This is my to go to dealership to have my Rogue serviced. More

by Nancy1gentry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Potts, J.R. Richardson, Laura Montgomery, Geoffrey Mallory
Jan 24, 2025 -

Nissan of Cool Springs responded

Good morning, Nancy, and thank you so much for the great review you left us. We love having you as part of our family here. You are always so kind and a joy to be around.

January 20, 2025

Samina Hunter worked very hard to get me in my new 2024 Nissan Rogue and helped me get my 2023 Nissan Rogue bought back due to the Lemon Law , where the dealership I originally purchased 2023 from was Newt More

by Tuckersy50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper, Samina Hunter
Jan 22, 2025 -

Nissan of Cool Springs responded

Hello Tuckersy50 and thank you so much for the incredible review and shout out to Samina. We’re so happy she was able to take care of you. It’s inspiring to have someone as incredible and hardworking as she is, and we really appreciate you letting us know how well she took care of you. Happy 2025!

January 17, 2025

JR is a great source of knowledge and takes the time to explain what’s happening with my Xterra. Very helpful in keeping it on the road. More

by brian-k-smith
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson
Jan 20, 2025 -

Nissan of Cool Springs responded

Hello Brian, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits. Regards, Mark Hepler (615) 790-2500

January 05, 2025

Cade was an exceptional salesperson! He was sensitive to our needs, listened attentively, informative, and patient. Throughout the process he was knowledgeable answering all our question More

by jsnellgrove
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gross
Jan 06, 2025 -

Nissan of Cool Springs responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Nissan of Cool Springs! Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Mark Hepler (615) 790-2500.

January 02, 2025

She was very nice and a professional at her job and deserves a big raise. More

by Lay
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Samina Hunter, Anthony Walker
Jan 04, 2025 -

Nissan of Cool Springs responded

Hi, thanks for your praise and kind comments about our team. Feel free to reach out to us if you need anything. Have a wonderful day.

January 02, 2025

Raj was incredibly helpful, knowledgeable, and professional! He worked really hard to make our experience amazing. Thank you for everything! More

by JH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Big Raj Thakor, Matt Carman
Jan 04, 2025 -

Nissan of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

January 02, 2025

Dealing with the fact that I sell cars myself, she’s the most professional sales person to only been in the business for a short time that I have ever met, I will definitely send everybody I know looking fo More

by marable51
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper, Willie Phillips, Matt Carman, Samina Hunter
Jan 04, 2025 -

Nissan of Cool Springs responded

Hello, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.

December 31, 2024

Samina so friendly and helpful that she made what I was expecting to be a difficult experience much more comfortable. Great attitude! More

by Lhamilton945
Recommend Dealer
Yes
Employees Worked With
Samina Hunter
Jan 03, 2025 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

December 23, 2024

Great to work with. Good communicator and not too aggressive. Listened to my requests and had excellent follow up. More

by AG
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Davis, Jackson King
Dec 25, 2024 -

Nissan of Cool Springs responded

Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Nissan of Cool Springs. Please let us know if there is anything else we can do for you; we are more than happy to help!

December 21, 2024

I bought from out of state and my deal was a little more complicated than a traditional deal. Cam Newton and Cory Harper made it as easy as it could possibly be. We did the deal with great communication and More

by Triad_Ajr
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper, Cameron Newton, Willie Phillips
Dec 23, 2024 -

Nissan of Cool Springs responded

Hi, thank you so much for your incredible recommendation. We're thrilled to hear we provided you with such a great experience and means so much to the team here at Nissan of Cool Springs to have earned it. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

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