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Nissan of Cool Springs

Franklin, TN

4.8
2,108 Reviews

212 Comtide Court

Franklin, TN

37067

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2,108 Reviews of Nissan of Cool Springs

February 08, 2025

Actually surprised we had fun today! Cade made it a great experience. Highly recommend when buying your next vehicle! More

by Skiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Cade Gross
Feb 12, 2025 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 08, 2025

Excellent experience. Transaction was smooth and fast. Cade. Was very helpful explaining the vehicle and process. More

by casper.kiser
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Cade Gross, Peyton Sevigny
Feb 12, 2025 -

Nissan of Cool Springs responded

Hi, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating!

February 06, 2025

Awesome service really enjoyed Miranda will come again and again I bought many cars here. More

by Alanleestephens
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Ritchey
Feb 10, 2025 -

Nissan of Cool Springs responded

Alan, we can't thank you enough for graciously leaving us the 5-star review. So happy you were served well by Miranda. She's new and we all enjoy having her here, as well. Have a great weekend!

February 06, 2025

Thanks so much for the fantastic service. I look forward to seeing you next time. Your service department is fantastic! Btw, I love the new furniture in your customer lounge. More

by TN Hubie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melissa Potts, J.R. Richardson, Laura Montgomery
Feb 11, 2025 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 04, 2025

Nick was great to work with. The vehicle was ready before the time promised and I very much appreciate the complementary car wash More

by Jason
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, J.R. Richardson, Laura Montgomery, Nicholas Brown
Feb 07, 2025 -

Nissan of Cool Springs responded

Good morning, Jason, thank you so much for letting us know about your visit and how nice it was to work with Nick. We're happy we were able to get you out in a good time. Hope you have a great week!

February 03, 2025

Every time I come to Nissan of Cool Springs amazing service. Nicholas always makes sure I’m well taken care of and explains everything that I might have a question for. Well always come to this nissan! More

by Angela Zeh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Feb 07, 2025 -

Nissan of Cool Springs responded

Good morning, Angela and thank you so much for giving special recognition to Nicholas. He is one of the top and we’re so happy to have both you and him as part of our family. Have a great week!

January 31, 2025

Awesome service. In and out in 30 minutes, car washed and ready to go. Thanks Geoffrey! More

by rob.boldon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Mallory
Feb 03, 2025 -

Nissan of Cool Springs responded

Thank you so much for the wonderful review you left Geoffrey, we all really appreciate you taking the time out of your day to do that. Have a great 2025!

January 31, 2025

I have been buying and servicing vehicles here for years. I rely on Nissan of Cool Springs to keep my family moving. Nicholas is excellent to work with. He offers very helpful advice and is very communica More

by daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Feb 06, 2025 -

Nissan of Cool Springs responded

Good morning, Daniel, Thank you so much for the wonderful 5-star review and shout out to Nicholas in our service department. We appreciate your being such a valuable part of our Nissan family. Best!

January 31, 2025

Geoffrey- by far the best service person I’ve had in the 7 years I’ve had my car serviced at Cool springs Nissan. He is the very first representative of your service center to suggest that I become part o More

by Laura
Recommend Dealer
Yes
Employees Worked With
Geoffrey Mallory
Feb 06, 2025 -

Nissan of Cool Springs responded

Wow, Laura, We can’t thank you enough for giving such a great shout out to Geoffrey. He is indeed one of the best and we thank you for taking care of him in this way. Hope you have a fabulous year!

January 29, 2025

Appointment was easy to make. Cost was exactly what they quoted. Car was ready when they said. No issues. More

by janieatnip01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Ritchey
Feb 01, 2025 -

Nissan of Cool Springs responded

Hi, we are very happy we could provide you with a positive experience! Feel free to reach out to us if you need anything. Have a wonderful day.

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