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Nissan of Cool Springs

Franklin, TN

4.8
2,108 Reviews

212 Comtide Court

Franklin, TN

37067

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2,108 Reviews of Nissan of Cool Springs

February 15, 2025

My wife and I had a very pleasant buying experience. Will recommend Cade and Nissan of Cool Springs to others. More

by jdbalt77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gross
Feb 18, 2025 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Regards, Mark Hepler (615) 790-2500

February 15, 2025

Cade Gross was very helpful for me when I attended this dealership last. I strongly recommend him, and he was very kind to me. More

by hadyn13
Recommend Dealer
Yes
Employees Worked With
Cade Gross
Feb 18, 2025 -

Nissan of Cool Springs responded

Hello, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 14, 2025

Went above and beyond for a vehicle that was not even scheduled to keep our daughter safe More

by Jaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Feb 14, 2025 -

Nissan of Cool Springs responded

Hello, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help! Take care!

February 13, 2025

I go out of my way to go see Nicholas and Cole Springs Nissan. They are always on point… Don’t oversell, fix what needs to get fixed and have the best service! I know my Nissan Rogue is well taken care of More

by Becca C
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Laura Montgomery, Nicholas Brown
Feb 17, 2025 -

Nissan of Cool Springs responded

Good morning, Becca, and thank you so much for leaving us all such a glowing review. We really appreciate your taking time out of your day to do this for everyone. Hope you have a great weekend!

February 13, 2025

The team there is always attentive to concerns and desires for my vehicle and remains in clear communication through the entire visit. More

by JB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Feb 17, 2025 -

Nissan of Cool Springs responded

Hello JB and thank you for taking the time to give a shout out to Nick and our service team. We try our best to give everyone a wonderful experience each time they visit. We consider you family and are always happy to serve.

February 13, 2025

Cade was excellent! My daughter was purchasing her 1st car and he found us the one she wanted. I think she is driving a nicer car than me now. Would buy from him again i More

by Naenae
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cade Gross, Peyton Sevigny
Feb 17, 2025 -

Nissan of Cool Springs responded

Hello Naenae and thank you so much for leaving such a wonderful review for Cade. He is amazing to work with here, as well. So happy he was able to give you the incredible service we believe everyone deserves. Any time you are ready to upgrade your vehicle – we’re ready to serve!

February 13, 2025

Brought my Ariya in for recall repairs. Nicholas was so kind and proactive. My daughter picked me up in her Nissan and he saw there was an issue and got it in to be fixed right away. Now bo More

by Srjaeger
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Feb 14, 2025 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Regards, Mark Hepler (615) 790-2500

February 12, 2025

Cade is an excellent rep for Nissan. He mad me feel like I was his most important client throughout the leasing process. I really appreciated the no pressure approach. Cade thoroughly More

by mcairnes
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper, Cade Gross
Feb 17, 2025 -

Nissan of Cool Springs responded

Hi, we're happy to hear you had such a positive experience with our team! We hope you have a great day!

February 08, 2025

Miranda went above and beyond to take care of our vehicle. Her care and focus on service was outstanding. I’ll definitely take all of our cars here in the future. More

by Rob H.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Ritchey
Feb 12, 2025 -

Nissan of Cool Springs responded

Hi Rob, we really appreciate your feedback! It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care!

February 08, 2025

I recently bought my third vehicle from Nissan of Cool Springs. Their sales and service teams are outstanding! E Price took the time to go over all the features of my new Armada and made sure I was comfor More

by Courtney B.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
E Price, Bishoy Rizk
Feb 12, 2025 -

Nissan of Cool Springs responded

Hi Courtney, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit.