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Nissan of Cool Springs

Franklin, TN

4.8
2,108 Reviews

212 Comtide Court

Franklin, TN

37067

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2,108 Reviews of Nissan of Cool Springs

March 01, 2025

My family had a wonderful experience at Nissan of Cool Springs we wanted to thank Willie and Raj and Kellie and Bishoy Corey for making our car buying experience smooth it was pleasant and fun I highly r More

by Dave
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Corey Harper , Bishoy Rizk, Willie Phillips, Kelli Gilliam, Raj Thakor Jr
Mar 04, 2025 -

Nissan of Cool Springs responded

Hello Dave, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Regards, Mark Hepler (615) 790-2500

February 28, 2025

Nice young man great personality very willing to find the right car! Very knowledgeable about the cars and features. More

by Eric
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Anthony Walker
Mar 04, 2025 -

Nissan of Cool Springs responded

Hi Eric, we're happy to hear you had such a positive experience with our team! Feel free to reach out to us if you need anything. Have a wonderful day.

February 25, 2025

Jackson did great! The whole experience was smooth and easy. Jackson was calm and not pushy which helped in the new car buying process. Would 100% recommend Jackson at More

by MGerhartBusiness
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bishoy Rizk, Corey Harper, Willie Phillips, Jackson Scott
Feb 28, 2025 -

Nissan of Cool Springs responded

Hello, we are pleased to hear of your experience with us here at Nissan of Cool Springs. Customer satisfaction is one of our top priorities and we're glad to know our staff were so helpful! We strive to continue to provide amazing service on each and every one of your future visits.

February 25, 2025

Very polite very warm and welcoming. Very helpful empathetic very willing to help and willing to provide me excellent service. Deserves a 20% raise for providing such service at the end More

by ledoncampbel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
J.R. Richardson, Geoffrey Mallory
Feb 28, 2025 -

Nissan of Cool Springs responded

Hello, thank you so much for your feedback about Nissan of Cool Springs! We strive to provide the best experience to all our customers. Our team will be very happy to hear about your kind words and high star rating. Our team is available should you require any extra help. Take care!

February 22, 2025

Thanks for waiving oil change charge. My warranty expired on 2/11/25. Thank you. More

by sbuhlig123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Geoffrey Mallory
Feb 24, 2025 -

Nissan of Cool Springs responded

Hi, we're glad to hear our staff took such great care of you! Here at Nissan of Cool Springs we strive to provide a comfortable environment and relaxing facility to every guest. We hope we can continue to be of service to you down the road!

February 20, 2025

Nick is an excellent writer. He made sure to listen to my concerns and make sure everything was fixed right and at a super reasonable time. Great job! More

by davids.sean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Hepler, Laura Montgomery, Nicholas Brown
Feb 23, 2025 -

Nissan of Cool Springs responded

Hi, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. We are always more than happy to assist you if anything else comes up. Take care!

February 18, 2025

Went up and above to help me out. Nicholas so kind and helpful. Explained everything in an easy understandable way. More

by davidmorphy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Feb 21, 2025 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

February 17, 2025

Nicholas was great very personable. Got it in and taken care of in a timely fashion. Very happy thank you you More

by jonesz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nicholas Brown
Feb 20, 2025 -

Nissan of Cool Springs responded

Hello, we greatly appreciate you sharing your experience. Your satisfaction is very important to us here at Nissan of Cool Springs and positive feedback means the world to our staff, particularly the team member that personally assisted you. Thank you! We look forward to exceeding your expectations on your next visit. Regards, Mark Hepler (615) 790-2500

February 15, 2025

Samina Hunter was a joy to work with. "Negotiating" the sales price of a new truck is never fun, but Samina was able to get us past the salesman and into a new truck. More

by davidcloyd1
Sales Price Transparency
Recommend Dealer
Yes
Employees Worked With
Samina Hunter
Feb 18, 2025 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Regards, Mark Hepler (615) 790-2500

February 15, 2025

The staff was very helpful and friendly. My salesman Brock was very knowledgeable and was able to answer my questions. A pleasant experience all around More

by tonyhiggs
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brock Gates
Feb 18, 2025 -

Nissan of Cool Springs responded

Hello, we're happy you found our staff to be so supportive during your experience here at Nissan of Cool Springs. It means so much to us to have earned your trust in our business! We hope to see you again in the future and make your next visit even greater than the last! Take care! Regards, Mark Hepler (615) 790-2500