
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
I liked the way Michael Brown interacted with me...he was helpful in hearing what I wanted and educating me in the process...He also assisted in getting the deal done in a timely manner. I would recommend helpful in hearing what I wanted and educating me in the process...He also assisted in getting the deal done in a timely manner. I would recommend other folks coming to him and to Nissan of Cool Springs based on my positive experience. AJ was helpful as well. Thanks. JD More
What a great experience! I have been buying cars for the last 40 years and this is the first time where I came in with information that I gathered from web sites and the dealer accepted them without any hag last 40 years and this is the first time where I came in with information that I gathered from web sites and the dealer accepted them without any haggling. The salesman was extremely helpful instructing us about all the bells and whistles on our new Murano and even sent the car back to the service detp because he was not happy with the detailing of the car. The service dept is also great and is the main reason we came to Cools Springs Nissan to buy our new vehicle. They are very friendly and honest - something you don't see at other service depts. They even recommended that we have glass repairs done by another provider in the city because they would be cheaper. Now that is an honest service dept. More
Richard was EXCELLENT!! My Mother and had taken in a Richard was EXCELLENT!! My Mother and had taken in a 2002 Altima in for a service required but the repairs were so costly we decided to purchase a n Richard was EXCELLENT!! My Mother and had taken in a 2002 Altima in for a service required but the repairs were so costly we decided to purchase a new vehicle. We hadn't plan to purchase a new vehicle that night and Richard was soooo helpful. He helped us work though what vehicle was right for us, size, mileage and cost. By the end of the night we were driving off in a 2012 Rogue! We LOVE our new Rogue!! The vehicle features are exactly what we needed and price was great! I strongly recommend Richard Williams and Nissan of Cool Springs. Thanks Again Richard for everything! More
Very professional, clean, friendly dealership. Everyone was very helpful, all questions answered. They did worked with us on what we wanted and gave us all the discounts we asked for. was very helpful, all questions answered. They did worked with us on what we wanted and gave us all the discounts we asked for. More
Greg was informative, educated about product, provided excellent understanding of alternatives, he was just a pleasure to work with. A stark improvment over customer service I have received in the past fr excellent understanding of alternatives, he was just a pleasure to work with. A stark improvment over customer service I have received in the past from other dealers/salespeople. More
the best experience I ve had buying a car, was not pushy and i felt like we got a good deal. Will use/shop this dealership again on our next purchase for a new Titan in the next year or so. and i felt like we got a good deal. Will use/shop this dealership again on our next purchase for a new Titan in the next year or so. More
Mr. Blair and the dealership was very easy to work with. We quickly negotiated a straightforward deal (over the telephone!) and I was able to drive up and pick up the vehicle with no hassles or pressure and We quickly negotiated a straightforward deal (over the telephone!) and I was able to drive up and pick up the vehicle with no hassles or pressure and no changes to our agreed-upon deal. This dealership is obviously motivated to sell and move vehicles and I would highly recommend that anyone within a reasonable distance check them out before buying elsewhere - I'm 1.5 hours away and it was very much worth the drive to Nissan of Cool Springs to do business. I haven't bought a new car in 14 years until now and they were truly a pleasure to work with; the staff was courteous, friendly, and very professional. This dealership is a great asset to the Nissan company. More
The experience at Cool Springs Nissan was so pleasant and smooth, that I could not imagine buying another car any where else. Richard was very patient and informative. The car buying experience was simple smooth, that I could not imagine buying another car any where else. Richard was very patient and informative. The car buying experience was simple and not as time consuming as I dreamed that it would be. Although I knew that I wanted a new car, I dreaded going through the process. I will be sure to refer my family and friends to this dealership. Thanks for making car buying easy! Sincerely, Judy Harris More
Everything was fine--felt like I was well taken care of. Tnis is this the second car I have bought at this dealership. As long as everything stays as is, I'll probably buy my next car here too. Tnis is this the second car I have bought at this dealership. As long as everything stays as is, I'll probably buy my next car here too. More
I spent several days reviewing my options to lease a car online. This included searching inventory throughout the dealerships located in Nashville as well as the value on my trade in. Based on inventory I c online. This included searching inventory throughout the dealerships located in Nashville as well as the value on my trade in. Based on inventory I chose to visit this location first. I had a set car in mind as well as set purchase price and trade in price. I was promply greeting by Richard being extremelly friendly and not pushy at all which is a huge bonus in my mind. After searching the inventory they allowed me to demo the car for a couple hours to make sure I was making the right decision on the type of car I wanted. The car was excellent and everything I wanted. I didn't have to haggle back and forth for hours on price. I offered a fair price for the new car as well as the trade in and we worked out a mutually beneficial price. This by far has been the easiest auto purchase I have had and look forward to many more transactions with Richard and Nissan of Cool Springs. More