
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
Richard was very friendly and considerate of my needs and desires in a car. He handled all the details and was quick to communicate as we went along in the process! desires in a car. He handled all the details and was quick to communicate as we went along in the process! More
Overall pleasant experience at Nissan of Cool Springs. So glad that the dealership switched owners and decided to increase the level of service in all departments. glad that the dealership switched owners and decided to increase the level of service in all departments. More
Excellent experience. He/they made it simple with out the door prices not leaving you wondering what you are really going to pay. Also, Jonathan was considerate of our time and had the vehicle ready to the door prices not leaving you wondering what you are really going to pay. Also, Jonathan was considerate of our time and had the vehicle ready to go once we signed the paperwork. Excellent! More
Richard Williams has been the best salesman I've every had in my life! When my family and I walked to the building, he was there to open the door. Richard was very polite and such a gentleman. I knew from had in my life! When my family and I walked to the building, he was there to open the door. Richard was very polite and such a gentleman. I knew from that point, that he was definitely going to be the gentleman to sell me a car. I told him what suv I wanted and he went and got it with no hesitation. His service was excellent and he was very caring. All sale associates should be this way because he was PERFECT! Richard has still kept in touch with to make sure i'm satisfied with my vehicle.Im thankful that I dealt with him in this matter. My family was so pleased also.We talked about him the whole way home because we've never had a EXCELLENT salesman such as Richard! THANKS SO MUCH RICHARD WILLIAMS OF NISSAN-COOLSPRINGS!!! More
E Price was very friendly and took in everything I wanted in a vehicle and found the right one for me. He was very knowlegable and kind. He worked hard to get the deal for me and I am very appreciative. A in a vehicle and found the right one for me. He was very knowlegable and kind. He worked hard to get the deal for me and I am very appreciative. AJ Rogers was very friendly and worked very hard to get me a good interest rate. The overall experience was unbeatable. I would totally buy from them again and recommed Nissan Cool Springs and the two fellas to all my friends and family. More
We loved working with E Price and Cool Springs Nissan. We came in anticipating buying a Versa sedan, and came away with an Altima in our price range. We were not pressured into any decisions, and had an We came in anticipating buying a Versa sedan, and came away with an Altima in our price range. We were not pressured into any decisions, and had an open dialogue with E Price concerning our purchase. We would definitely recommend others to visit. More
In Shopping for a New 2012 Nissan Altima I asked for Email quotes from the 4 area dealers nearest me: Jonathan Pragel at Nissan of Cool Springs responded with a No-Nonsense low price on our (soon to Email quotes from the 4 area dealers nearest me: Jonathan Pragel at Nissan of Cool Springs responded with a No-Nonsense low price on our (soon to be) 2012 Nissan Altima. We decided very quickly to Buy from Jonathon at Nissan Cool Springs. Jonathon went out of his way to find us the exact 2012 Nissan Altima we wanted. Car was delivered quickly and the Sales experience from Nissan of Cool Springs was excellent. Everyone was Helpful and Friendly--Steve the Sales Manager was a Pleasure to work with and a genuinely likable Person. The Finance Dept even got us a great deal on Financing when our financing fell through at the Last minute. So the Bottom Line: I would recommend Jonathon Pragel and Nissan of Cool Springs to all my friends and Family without hesitation and My next Nissan will come from there as well!! More
September I went to Nissan Cool Springs to test drive a car. Cool Springs did not have the car I wanted but they found me a car at another dealer. Chistine sold me the car that was at another dealership. I car. Cool Springs did not have the car I wanted but they found me a car at another dealer. Chistine sold me the car that was at another dealership. I paid for that car in full with check, got receipt with VIN. I was told that the car would be delivered to Cool Springs in a matter of a couple of days. The car was never produced. I happened to find this very same car at a dealer in South Carolina. I contacted that dealership to find out that Cool Springs Nissan had never contacted them....and that they would NEVER trade with a dealer so far away. (It appears that Stu and Christine meerely went to the internet to find a car with the features I was looking for so I would not leave without buying one that day.) Then STU at Cool Springs told me they had a car for me. When I got there it was a different car at a higher cost to me. [Bait & Switch?] After many weeks and a threat from my attorney they refunded my check. Stu and Christine are seem to be completely unable to tell the truth. They have given Cool Springs Nissan a real BLACK EYE! I understand that they are no longer emplyed at this dealership, so watch out...they and their dishonesty are sure to be at another car lot. More
My wife and I found the exact truck we wanted (2010 Nissan Xterra), on the Nissan of Cool Springs web site. We filled out the contact form on the site, and were immediately contacted by Jonathan Prage Nissan Xterra), on the Nissan of Cool Springs web site. We filled out the contact form on the site, and were immediately contacted by Jonathan Pragel. Jonathan was fantastic to work with. He was very easy to talk to, didn't pressure us, and got us all the information we requested about the vehicle. I called Jonathan on a Friday, and made arrangements for my wife and I to come in that night to see the vehicle. We were not sure we could work a deal, because we had a trade-in that we still owed quite a bit for. We met Jonathan, took a test drive of the vehicle, made the deal, and drove home with the 2010 Xterra that night. The whole process took just a couple hours. It was one of the easiest automobile buying experiences I've ever had. We were stunned at the good deal we received, which included paying off our trade-in in full. We got the financing we were looking for, and the payment we wanted. Jonathan and the finance team even stayed after the dealership closed, to finish our deal. We are very pleased with our Xterra, and will definitely come back to Nissan of Cool Springs in the future. We hope to be able to work with Jonathan again. We have already recommended Nissan and the Nissan of Cool Springs dealership to my mother, who is currently looking to trade in her vehicle for a new one. Thanks to Jonathan and Nissan of Cool Springs for making our auto buying experience as easy and pleasant as possible! More
I can't say enough nice things about working with Nancy. From the moment I walked into the dealership, she treated me with professionalism and respect...and she was so friendly. She took the time to carefu From the moment I walked into the dealership, she treated me with professionalism and respect...and she was so friendly. She took the time to carefully show me all of the features related to the Armada, and was very patient with me during the test drive. Unlike many sales professionals, she didn't push me into the next step of the buying process. That probably made me even more comfortable to move forward. Because the car was priced fairly, the negotiating segment was brief, which I greatly appreciated. Next I was sent to Daniel's office to complete the financing portion of the buying process. He couldn't have made it easier on me. Daniel took the time to clearly explain everything that I needed to sign. He laid out the options for warranty, etc, and was not pushy when I declined. (My husband clearly instructed me not to get any add-ons, but Daniel's explanation of them was great and I would have bought them otherwise!) He sent me on my way with an understanding of what I needed to return to him. Very professional and friendly! Finally, Nancy helped me get my old car cleaned out, and gave me one last tutorial on my new car. She went above and beyond to make sure I wouldn't leave with questions. By far the best team I've worked with. Would highly recommend her. Thank you! Beth Miller More