Back

Nissan of Cool Springs

Franklin, TN

4.8
2,109 Reviews

212 Comtide Court

Franklin, TN

37067

Directions

By Type

2,109 Reviews of Nissan of Cool Springs

February 09, 2012

Richard was very friendly and considerate of my needs and desires in a car. He handled all the details and was quick to communicate as we went along in the process! More

by superchick25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
February 09, 2012

Overall pleasant experience at Nissan of Cool Springs. So glad that the dealership switched owners and decided to increase the level of service in all departments. More

by Franner11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Shaw
February 07, 2012

Excellent experience. He/they made it simple with out the door prices not leaving you wondering what you are really going to pay. Also, Jonathan was considerate of our time and had the vehicle ready to More

by randyshy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pragel
February 06, 2012

Richard Williams has been the best salesman I've every had in my life! When my family and I walked to the building, he was there to open the door. Richard was very polite and such a gentleman. I knew from More

by jsawyers
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richard Williams
February 06, 2012

E Price was very friendly and took in everything I wanted in a vehicle and found the right one for me. He was very knowlegable and kind. He worked hard to get the deal for me and I am very appreciative. A More

by currhonda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E. Price and AJ Rogers, E Price
February 05, 2012

We loved working with E Price and Cool Springs Nissan. We came in anticipating buying a Versa sedan, and came away with an Altima in our price range. We were not pressured into any decisions, and had an More

by MarkBacigalupo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
E Price, E Price
February 03, 2012

In Shopping for a New 2012 Nissan Altima I asked for Email quotes from the 4 area dealers nearest me: Jonathan Pragel at Nissan of Cool Springs responded with a No-Nonsense low price on our (soon to More

by michael.w.review
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pragel
January 31, 2012

September I went to Nissan Cool Springs to test drive a car. Cool Springs did not have the car I wanted but they found me a car at another dealer. Chistine sold me the car that was at another dealership. I More

by contessa
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Christine and STU
Feb 10, 2012 -

Nissan of Cool Springs responded

We appreciate all concerns expressed both positive and negative. That's how we get better. While you strive to have 100% of your customers completely satisfied, it is not always possible. The people involved in this review are no longer with the company and were gone even before this review was written. We have tried to make amends with this customer. We know from all the other reviews we have received this was an isolated incident that has not and will not be repeated.

January 30, 2012

My wife and I found the exact truck we wanted (2010 Nissan Xterra), on the Nissan of Cool Springs web site. We filled out the contact form on the site, and were immediately contacted by Jonathan Prage More

by seanandallison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jonathan Pragel
January 27, 2012

I can't say enough nice things about working with Nancy. From the moment I walked into the dealership, she treated me with professionalism and respect...and she was so friendly. She took the time to carefu More

by befermill
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nancy Freeman, Daniel
...
205
...