
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
The salesman was good they was very nice didn't seem like they tried to harass us or make us feeled pressured I enjoyed the salesman and the atmosphere they tried to harass us or make us feeled pressured I enjoyed the salesman and the atmosphere More
Everyone was very courteous. We returned to the dealership with the same salesperson because of prior experience. The car that we purchased for our daughter in the summer of 2011 has been very good dealership with the same salesperson because of prior experience. The car that we purchased for our daughter in the summer of 2011 has been very good. We feel secure in her driving it back & forth to college. I had a Mercury Villager minivan and was looking for same. I called Mack & asked him to be on the look out for us. He returned the call when some prospects came to the dealership. I appreciated meeting the owner of the dealership and some of the other key people. I also appreciated being treated respectfully as I purchased the vehicle since my husband was not with me at the time. When we are looking for the next vehicle for our family, I am sure that we will contact Mack first. More
I was inmpressed with the staff and service. they worked very hard to get me what i wanted and went over the features of the car carefully with me. very hard to get me what i wanted and went over the features of the car carefully with me. More
My visit to Cool Springs Nissan was great. I had an excellent sales person and his knowledge of the product was outstanding. As a former and future Nissan owner I look forward to many years of visit excellent sales person and his knowledge of the product was outstanding. As a former and future Nissan owner I look forward to many years of visiting the same dealership and having the same staff makes the experience all the more wonderful. C Morrisette More
I really enjoyed working with Deborah. She was excellent in that she was attentive, professional, and knowledgeable about the product I was buying. Although it was a terribly busy Saturday, she took the tim in that she was attentive, professional, and knowledgeable about the product I was buying. Although it was a terribly busy Saturday, she took the time to focus on me, and answer my questions/concerns. She was friendly, and honest. I felt that she truly was interested in me as a person, and not just my money. I would certainly buy another Nissan from her, and I will recommend people go see her at Nissan of Cool Springs. The finance manager, Daniel Cox, was also very courteous and professional. Working with him was low stress and easy. He answered my questions, and was attentive to my needs. The lot and showroom were spotless. More
Great customer service. Very Low pressured. Everyone was Great customer service. Very Low pressured. Everyone was very friendly and helpful. Convenient location for me and they had a Great selection to cho Great customer service. Very Low pressured. Everyone was very friendly and helpful. Convenient location for me and they had a Great selection to choose from. The 0% interest was a big factor in the final decision. I would probably buy there again. More
There are many reasons why my experience with cool springs Nissan was successful. I will start with the knowledgable and friendly staff. Everyone I spoke with answered my questions quickly and accur springs Nissan was successful. I will start with the knowledgable and friendly staff. Everyone I spoke with answered my questions quickly and accurately. To be honest we were pushed for time and they were incredibly cooperative to our needs. This is my first Nissan car and I truly believe we will be back. More
Everyone at the Dealership was very nice to us and Johnathan especially was very friendly and thorough in going over the car and explaining everything to us. I would certainly be back when I get rea Johnathan especially was very friendly and thorough in going over the car and explaining everything to us. I would certainly be back when I get ready to trade vehicles again. It was a great experience. More
The overall experience at Nissan of cool springs was amazing. I loved the salesmen there, they are very friendly. I would recommend this dealership to anyone. Thank you so much Nissan, I love my mazda r amazing. I loved the salesmen there, they are very friendly. I would recommend this dealership to anyone. Thank you so much Nissan, I love my mazda rx8, and thank you so much Nancy Freeman and Chris Shaw. More
When I came into the dealership with appointment the front counter person stated the sales person I had an appointment with wasn't there. After I told her I know he is there as I have an appointment she front counter person stated the sales person I had an appointment with wasn't there. After I told her I know he is there as I have an appointment she found that he was on the phone. Michael Brown answered my inquire within the hour I sent it about the vehicle I was looking at. Nashville Nissan never returned my inquiry. The initial offer for my trade was $1500 less than rough trade although the vehicle should have been rated as clean trade and was after intense negotiation with Sales Manager. At the end I did receive the vehicle and offer I was looking for. More