
Nissan of Cool Springs
Franklin, TN
Filter Reviews by Keyword
By Type
2,109 Reviews of Nissan of Cool Springs
Paul was a pleasure to work with. He was very friendly and straigh forward with every question I asked. He was also very knowledgeable about the product he was selling. I was also impressed with the fac and straigh forward with every question I asked. He was also very knowledgeable about the product he was selling. I was also impressed with the fact that the owner actually test drove my trade-in. I was very upfront with the deal I wanted and the sales manager/owner worked with me very quickly without a lot of back and forth negotiating. I was also pleased with the turnaround time from signing for the car to leaving out of the door. I had an overall great experience with this dealership. More
This was the best car buying experience I ever had. They listened to what I wanted and made it happen. There was no pressure and they did not try to push me into something I did not want. listened to what I wanted and made it happen. There was no pressure and they did not try to push me into something I did not want. More
Overall great experience. Couldn't have asked for a friendlier or more knowlegable sales person. Negotiation was painless and simple. I would recommend Cool Springs Nissan and Paul to anyone wanting friendlier or more knowlegable sales person. Negotiation was painless and simple. I would recommend Cool Springs Nissan and Paul to anyone wanting to buy a vehicle. More
I drove up to Nissan Cool Springs on a Sunday to find a door sign reading "Closed on Sundays." Lucky for me they were open for an end of month special sales event. I was greeted by Paul, who was very frien door sign reading "Closed on Sundays." Lucky for me they were open for an end of month special sales event. I was greeted by Paul, who was very friendly and immediately offered myself and my parents beverages. We got straight down to business as we had come specifically to look at Altimas, and within less than an hour Paul had me sold. I was very put at ease by Paul and everyone else at the dealership. The staff was friendly and knowledgeable -- even though they were having to work on their normal day off! Paul was able to get me into the 2.5S model of the Altima with a monthly payment in the range I had asked for, as well as helping me call in to Geico for bridge insurance coverage, as my normal provider is not open on Sundays. This was my first car buying experience, and I was very pleased with the service I received. I love my new car! More
Great experience with entire dealership. Looking for two new vehicles for my business and Paul was able to locate exactly what would work for me. new vehicles for my business and Paul was able to locate exactly what would work for me. More
Chris was very friendly and knowledgeable about the Maxima I was looking at. I really thought we were too far apart on price but was able to make a deal after all. Even when there was a misunderstand Maxima I was looking at. I really thought we were too far apart on price but was able to make a deal after all. Even when there was a misunderstanding in the final OTD total, the staff at the dealership worked with us to still work out the purchase. More
This was by far the best dealer purchasing experience that I have had, used or new. Michael and his manager Steve moved the process along quickly and with very little hassle. There wasn't a lot of pres that I have had, used or new. Michael and his manager Steve moved the process along quickly and with very little hassle. There wasn't a lot of pressure to 'make a decision now' when I told them I was going to test drive another car at a different dealer. Once I decided to purchase the car, I indicated my need for a quick close, and they delivered. After the sale, my car needed to go for emissions testing as part of the transaction, and Michael came to my office, picked up the car, and did it himself. I would recommend Michael and Cool Springs Nissan to anybody looking for a new or used car. More
My twelve year old car just wasn't very economical or as My twelve year old car just wasn't very economical or as dependable as it used to be, so it was time for a car that was. The whole process of tradi My twelve year old car just wasn't very economical or as dependable as it used to be, so it was time for a car that was. The whole process of trading in a car was a new experience for me, so I am glad we had Rich Williams as our Sales Representative. Rich Williams was friendly, knowledgeable, and very patient with me. After test driving four cars I new which models I liked. From here Rich was very thorough in helping me determine the best car for my limited budget. Any question I had he was happy to answer. He was on his toes almost all day between getting me estimates and going on test drives. I chose a 2012 Nissan Sentra. It's a nice size car and has fun features on it. The Back Up camera and the Bluetooth system are two of the features I am getting a kick out of I tend to become attached to my cars, so the whole experience made it easier for me to drive away in my first brand new car. More