
Nissan of Cool Springs
Franklin, TN
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2,109 Reviews of Nissan of Cool Springs
Everyone was very knowledgeable about the vehicle i was interested in. They gave me first class service and I feel like I received a great deal for my new Altima. They also gave me a fair price for my tr interested in. They gave me first class service and I feel like I received a great deal for my new Altima. They also gave me a fair price for my trade, and both Greg and Jason were very helpful throughout the whole process. Thought it would have taken a lot more time and haggling, but it was the best car buying experience for me. More
My overall expreince was awesome. Paul Stamatis made the car buying experience a positive one. I knew exactly what I wanted, and I had a fair (to me and to the dealer) budget/price in mind. We sat down, car buying experience a positive one. I knew exactly what I wanted, and I had a fair (to me and to the dealer) budget/price in mind. We sat down, went over a few details, and Paul just made it happen. I have never expreinced anything like that before in a sales person. I highly recommend checking Nissan of Cool Springs out if you're in the market for a new car and ask for Paul. More
Jonathan Pragel was my sales person and he did an excellent job from start to finish on the purchase of my very first new car. To be honest I was not looking forward to the processing of buying a new excellent job from start to finish on the purchase of my very first new car. To be honest I was not looking forward to the processing of buying a new car, but Jonathan made the process easy and stress-free. Everyone I came in contact with was very friendly and helpful. Because of the excellent service I received in purchasing my car, I look forward to working with Nissan of Cool Springs in maintenance of my car as well. I highly recommend Nissan of Cool Springs and Jonathan Pragel. He answered all of my questions and went above and beyond to make sure I had a good experience. More
This is the second car in 2-ish years I have purchased from Richard Williams. I always request him when I come into the dealership. He is incredibly knowledgeable, patient, sincere, and trustworthy. The from Richard Williams. I always request him when I come into the dealership. He is incredibly knowledgeable, patient, sincere, and trustworthy. The purchase of my Rogue in December 2009 was my first new car purchase, so I spent almost 9 hours at the dealership going over numbers and test driving and asking a million questions. Rich and Chris Creque were incredibly patient with me and did everything in their power to be sure I had the right car, the right price, and that I was comfortable with the purchase deal. (Not to mention that 9 hours led to some serious hunger and Chris shared some of his lunch with me. Talk about hospitality and kindness.) When I came back in last week to trade in my Rogue and upgrade to a newer Rogue, Richard and Chris were able to make me a generous offer and had me in and out of the dealership in 1/3 the time as my last visit. This is largely due to the fact that they have proven themselves to be trustworthy, fair, and kind, and I had no doubt they had my best interest in mind. I have always looked forward to returning to the dealership for my oil changes and such because I know they know me by name and have no trouble convincing me they are happy to see me. I truly wouldn't know what to do or where to go for my next car if Richard and Chris weren't there. I have referred so many friends to the Cool Springs Nissan and told them all to go see Rich and Chris. I just may be a Nissan girl for life now because of them. Thanks guys!!!! See you at my next oil change, and I'll buy the doughnuts! -Jaime Bowers More
After a brief discussion with Chris, we were test-driving the Nissan Murano within minutes. The discussion on price was direct and simple, without much of the traditional salesperson talk or haggling. The the Nissan Murano within minutes. The discussion on price was direct and simple, without much of the traditional salesperson talk or haggling. The vehicle we wanted wasn't on the lot, so Chris arranged for another vehicle to be delivered. When it arrived, it was exactly what we wanted, and we were out the door with the car at the agreed-upon price within an hour. Overall, it was a pleasure to deal with Chris and the rest of the staff at Nissan of Cool Springs. More
Had a great experience in purchasing this car at cool springs and Nancy. She made the sale seamless and very easy to work with. Would recommend Nancy and would like to do business again. springs and Nancy. She made the sale seamless and very easy to work with. Would recommend Nancy and would like to do business again. More
Nancy was wonderful to work with! My husband and I enjoyed our experience at nissan of cool springs. nancy and her team worked hard to get us the car and the price that we wanted. we will be recomendi enjoyed our experience at nissan of cool springs. nancy and her team worked hard to get us the car and the price that we wanted. we will be recomending nancy to all of our family and friends looking for great customer service and a great deal on a car! More
Great experience! Very Fast, courteous, and professional! I would recommend this dealership to anyone in the market for a new car. Nancy was great to work with. I would recommend this dealership to anyone in the market for a new car. Nancy was great to work with. More
My experience at Nissan of Cool Springs was pleasantly surprising.. It was a low pressure environment with friendly sales and finance staff who were great at presenting alternative options based on budget surprising.. It was a low pressure environment with friendly sales and finance staff who were great at presenting alternative options based on budget and style of car. Chris was very patient. They were unclear about the base price of the vehicle, wich I later found the exact car from their dealership advertised for on Edmonds.com for almost $1500 less than where their "starting price" was. But I should have done my homework. In the end I feel I did come away with a good deal including trade in value for my 4runner. They also recommended a great place when I mentioned I wanted to change the cloth interior for leather. More