Nissan of Cool Springs

Greg Smith did a great job. He was very friendly and knowledgable about the Nissan Pathfinder we test drove and ended up buying. When it came time to price the vehicle he was very open and straightforw knowledgable about the Nissan Pathfinder we test drove and ended up buying. When it came time to price the vehicle he was very open and straightforward. At no time did I feel pressured. When I went to pick up the vehicle, he took the time set up my blue-tooth on my cell phone and went over all features of the vehicle. The best new car buying experience I have ever had! This is the 8th time I have purchased a new car in my lifetime. More

Dean White made a courteous initial contact via email and extended a follow-up phone call. He set-up an appointment with my wife and me. We were greeted well by all of the staff and ended up speaking with Jo extended a follow-up phone call. He set-up an appointment with my wife and me. We were greeted well by all of the staff and ended up speaking with Jonathan Pragel, who plugged-in our initial requests and assisted in a test drive of the vehicle we ultimately purchased. Even though we ended-up spending close to 4 hours in the process (which for the life of me I never have understood about car dealerships) it was a pleasant experience, resulting in us getting into a vehicle that was a perfect fit for us. The pricing was really quite competitive,and the incentives were amazing. We actually got into a lot more car for the money than we had anticipated. We especially enjoyed our time with Scott in the financing department. We are into the second week of driving this new unit, and seem to be enjoying it more every day! Sincerely, Bruce and Kellye C. More

Nancy was great. Very friendly and not pushy. She asked a lot of questions about what my needs were and what I was looking for in order to narrow the search for my vehicle which ended up saving time. She a lot of questions about what my needs were and what I was looking for in order to narrow the search for my vehicle which ended up saving time. She easily answered all my questions about the cars we looked at. She was willing and able to explain all the cars features. Process of getting trade-in valued and getting thru the paperwork was painfully slow. I'd hate to see it on a busy day. More

Nancy was top notch from the start. Knowledgeable and helpful and always took the time to answer my calls and questions. Her walk through of the vehicle was detailed and took the time to listen to our ne helpful and always took the time to answer my calls and questions. Her walk through of the vehicle was detailed and took the time to listen to our needs and find what we wanted. There was a minor issue with the car upon receipt, to no fault of Nissan of Cool Springs, but they work hard on my behalf for a favorable outcome. I will recommend Nancy to anyone seeking to purchase a car. More

Paul was great! He went out of his way to find me the car that I wanted. Everyone else I dealt was very friendly and made the process as easy as possible. Definitely recommend! car that I wanted. Everyone else I dealt was very friendly and made the process as easy as possible. Definitely recommend! More

Friendliness was the key. There's nothing that makes an experience better than when the representative is nice/helpful, and doesn't act like they want to be there. I was pretty comfortable the whole time. experience better than when the representative is nice/helpful, and doesn't act like they want to be there. I was pretty comfortable the whole time. More

I just purchased my new car from Michael Brown at Cool Springs. I have bought over 8 cars in the past 5 years from different dealerships all over town and this was my best experience yet. Michael was ve Springs. I have bought over 8 cars in the past 5 years from different dealerships all over town and this was my best experience yet. Michael was very professional and knowledgeable. He did an exceptional job explaining the options on the car. Neither he nor his sales manager were pushy in any way. They made me and my family very comfortable with the process. I recieved a very fair deal without the typical hard pressure sales you get from most dealerships. I look forward to doing business again with Michael and Cool Springs Nissan. More

Pat was patient, friendly and helpful. He did not apply any pressure on pricing, features or other issues that have been used in past experiences with car purchases. There was no pressure on our decision o any pressure on pricing, features or other issues that have been used in past experiences with car purchases. There was no pressure on our decision of what to buy and when to buy it. In fact, Pat was very helpful in accommodating our many considerations and questions and when we changed our mind on details, several times, he provided useful comparisons between features that led to a great conclusion. More

Great job on the sale. Very professional. Liked dealing with Greg. Thanks for staying late to close the sale. The dealership is very clean, new, and felt good about taking my family there. with Greg. Thanks for staying late to close the sale. The dealership is very clean, new, and felt good about taking my family there. More

There was not one negative thing about my visit. I went looking for a used Altima (having done about 2 weeks of online research prior) and left with a 2012 Altima, loaded, for the same amount I was plannin looking for a used Altima (having done about 2 weeks of online research prior) and left with a 2012 Altima, loaded, for the same amount I was planning on spending on a used one. I could not be happier. More